Contract Specialist

Overview

This Contract Specialist role supports complex commercial contracting activities for eCommerce Services clients, helping elevate contract operations through strategic negotiation, risk-focused guidance, and process improvements.

Responsibilities

Contract Strategy & Execution

• Lead the review, drafting, redlining, and negotiation of complex commercial agreements, including MSAs, SOWs, vendor agreements, amendments, and NDAs.
• Follow internal policies and facilitate communication among relevant stakeholders.

Cross-Functional Leadership

• Serve as a trusted advisor to Services business department leaders, providing guidance on contractual risk, compliance requirements, and deal structures.
• Partner with Sales, Legal, Operations, and Finance to align contract execution with business goals and customer needs.

Process Improvement & Systems Ownership

• Lead initiatives to streamline workflows, reduce contract cycle time, and improve internal compliance.
• Support administration of contract management systems.

Risk Management & Governance

• Ensure contract terms comply with internal policies, legal requirements, data privacy standards, and customer obligations.
• Identify risk issues early, develop mitigation strategies, and collaborate with cross-functional teams on complex matters.
• Own accuracy and completeness of contract records, reporting, version control, audit readiness, and system-based documentation.

Requirements

• 6+ years of professional experience drafting, reviewing, and negotiating commercial contracts.
• In-house experience with Legal, Procurement, or Commercial Contracts teams.
• Experience with ecommerce services, digital marketing, and related contracts.
• Significant experience leading complex negotiations with enterprise customers or vendors, ideally in ecommerce services or technology environments.
• Proven track record managing multiple concurrent high-impact contracts while maintaining accuracy and meeting tight deadlines.
• Experience advising cross-functional teams and providing structured risk assessments or contract recommendations.
• Experience handling confidential information with discretion and professionalism.
• Exceptional communication skills, including simplifying complex terms, managing conflict, and advocating for the organization’s contractual position.
• Strong organization and ability to manage high-volume, high-stakes contracting cycles with urgency and precision.
• Ability to adapt to fast-changing priorities and ambiguity.

Preferred Qualifications

• Experience with ecommerce, marketing, and SaaS agreements.
• Experience using and managing contract lifecycle management (CLM) tools.
• Experience working for a small business in a contract, procurement, or legal capacity.

Compensation & Benefits

Not specified.

Location

Remote position open to applicants or individuals located in or willing to move to: AZ, CA, CO, CT, DE, FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA.

Additional Information

• This role includes office work (long periods of sitting at a desk and using a computer), occasional walking/standing/filing documents, and possible lifting of legal files, boxes, and office supplies up to 20 lbs.
• Hybrid/remote requirements include a reliable internet connection and a comfortable, ergonomically sound home office setup for quiet, distraction-free work.
• Occasional travel may be required for client meetings or other business-related functions.

Visa and work authorization:

• The employer does not intend to hire candidates who will need, now or in the future, sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
• All hiring is contingent on eligibility to work in the United States, and the employer is unable to sponsor or transfer visas for applicants.