Deal Desk & Contracts Manager

Overview

This Deal Desk & Contracts Manager role supports the commercial team by providing guidance on deal structure, pricing, and contract terms through collaboration and creative problem-solving. You’ll need a strong understanding of the sales process, analytical skills, contract structures and legal language, and the ability to work effectively with cross-functional teams.

The organization is building AI-native healthcare programs and delivering them at scale; this role is focused on contracting workflows and approvals that enable new and expansion deals.

Responsibilities

• Own the end-to-end contracting workflow for new and expansion deals:
  • Draft using templates
  • Issue paper
  • Track versions
  • Drive agreements to signature
• Review and negotiate customer redlines on:
  • MSAs
  • Order forms
  • BAAs
  • Performance guarantees
  • Resolve standard positions independently and escalate non-standard terms to Legal with a clear recommendation
• Run the approval process by routing:
  • Discounts
  • Non-standard pricing
  • Risk terms
  • To the appropriate approvers (Sales, Finance, Legal, Clinical, Security)
  • Ensure approvals are managed against SLAs
• Advise sales representatives on deal structure and commercial levers, including coaching them on standard positions to reduce escalation frequency
• Maintain the system of record:
  • Accurately capture contract status, terms, and approvals in Salesforce and the CLM
  • Ensure smooth handoff to Billing and Account Management after signature
• Maintain and improve core Deal Desk documentation, including:
  • Fallback positions
  • Clause library
  • Approval matrix
  • Reasons deals get stuck

Requirements

• 4+ years of experience in Deal Desk, Contract Management, Commercial Legal Ops, or a similar role supporting enterprise B2B sales
• Hands-on experience negotiating redlines on commercial agreements, including:
  • Indemnification
  • Limitation of liability
  • Warranties
  • Data privacy
  • SLAs
  • Strong judgment on when to escalate
• Track record coordinating multi-party approvals across Sales, Finance, and Legal on tight timelines
• Very strong attention to detail and version control, paired with commercial judgment to see the bigger picture
• Experience with Salesforce and a CLM tool (Ironclad, Spotdraft, or equivalent)

Preferred Qualifications

• Experience in digital health or SaaS, and contracting through channel partners
• Paralegal experience or contract-management experience/certification

Compensation & Benefits

• Total Compensation Range: €56.000—€88.000 EUR
• Range includes base, variable, and equity components for the role.
• This is a starting point, not a ceiling; compensation may be adjusted based on proven outlier talent and impact.
• Job titles may span more than one career level; actual pay depends on skills, qualifications, experience, location, and market demand.
• Country-specific benefits may vary and will be detailed separately.

Location

Not specified in the provided description.

Equal Opportunity Statement

The organization complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.