Contracts Advisor II

Overview

This role involves serving as a Contract Advisor responsible for managing the end-to-end contract lifecycle for assigned opportunities. The position requires coordination across multiple departments including Commercial, Legal, Finance, Procurement, IT, and Customer Success to ensure contracts progress efficiently, compliantly, and with clear stakeholder alignment. The role focuses on improving contract cycle times, operational effectiveness, and supporting a high-performing customer lifecycle organization.

Responsibilities

• Own and coordinate contracts from intake through execution, acting as the operational lead throughout the contract lifecycle.
• Manage contract-related deliverables, approvals, milestones, and stakeholder activities to ensure timely execution.
• Monitor contract progress, identify risks proactively, and remove barriers to prevent delays.
• Maintain accountability for contract momentum and provide consistent visibility into contract status, risks, open items, and next steps.
• Serve as the primary coordinator between Commercial, Legal, Procurement, Finance, IT, Customer Success, and other stakeholders.
• Facilitate meetings, discussions, approvals, and decision-making processes to support contract execution.
• Coordinate communications with customers and external stakeholders as needed.
• Build collaborative relationships to accelerate issue resolution and improve stakeholder alignment.
• Promote adherence to approved contract templates, clause libraries, policies, and governance standards.
• Route non-standard terms, exceptions, and deviations to appropriate Legal and leadership resources.
• Ensure all required approvals are obtained, documented, and auditable.
• Maintain complete and accurate contract records throughout the contracting process.
• Support audit readiness and compliance with corporate contracting policies and procedures.
• Monitor contract portfolios for bottlenecks, delays, workflow challenges, and execution risks.
• Escalate issues proactively to minimize impact on timelines and business objectives.
• Manage action items and stakeholder follow-through to maintain deal velocity.
• Support contract pipeline health through accurate tracking, reporting, and operational discipline.
• Manage contract documentation, communications, milestones, and data within contract management systems.
• Ensure contract records are complete, current, and consistently maintained.
• Support reporting related to contract execution, cycle times, and operational performance.
• Identify recurring challenges, process inefficiencies, and opportunities to improve contract lifecycle performance.
• Recommend and support workflow improvements to reduce cycle times and increase operational effectiveness.
• Partner with cross-functional teams to implement best practices and standard operating procedures.
• Support adoption of contract management technologies and process optimization initiatives.

Requirements

• 3–7 years of experience in contract administration, contract management, legal operations, procurement, sales operations, deal desk, project coordination, or related business functions.
• Experience coordinating complex workflows involving multiple stakeholders and business functions.
• Experience working with Contract Lifecycle Management (CLM) systems, CRM platforms, or workflow automation tools.
• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Teams.
• Strong organizational, project management, and prioritization skills.
• Excellent written and verbal communication skills with the ability to interact effectively across all organizational levels.
• Strong analytical and problem-solving abilities with a proactive approach to issue resolution.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Ability to maintain accurate documentation, reporting, and compliance records within enterprise systems.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Legal Studies, Finance, Operations, Healthcare Administration, or a related field; equivalent experience also considered.
• Experience supporting commercial contracts, customer-facing agreements, software/SaaS contracts, healthcare contracts, or procurement agreements.
• Experience working within regulated industries or highly governed business environments.
• Familiarity with contract review processes, governance frameworks, approval workflows, and compliance requirements.
• Experience with Agiloft or similar CLM platforms.
• Experience with Salesforce or comparable CRM systems.
• Experience supporting operational excellence, process improvement, or business transformation initiatives.

Compensation & Benefits

Details regarding compensation and benefits are not provided in the job description.

Location

• Primarily remote office-based work environment.
• Regular collaboration with cross-functional teams across multiple time zones.
• Occasional participation in meetings outside standard business hours based on business needs.
• Ability to manage multiple projects, priorities, and stakeholder relationships simultaneously.