Overview
This role involves serving as a Contract Advisor responsible for driving contract execution excellence by coordinating the end-to-end contract lifecycle. The position requires partnering with Commercial, Legal, Finance, Procurement, IT, Customer Success, and other customer-facing teams to ensure contracts move efficiently from intake through execution.
Responsibilities
- Own and coordinate assigned contracts from intake through execution, acting as the operational lead throughout the contract lifecycle.
- Manage contract-related deliverables, approvals, milestones, and stakeholder activities to ensure timely execution.
- Monitor contract progress, identify risks proactively, and remove barriers to prevent delays.
- Maintain accountability for contract momentum and provide consistent visibility into contract status, risks, open items, and next steps.
- Serve as the primary coordinator between multiple business functions including Commercial, Legal, Procurement, Finance, IT, and Customer Success.
- Facilitate meetings, discussions, approvals, and decision-making processes to support contract execution.
- Coordinate communications with customers and external stakeholders as needed.
- Build collaborative relationships to accelerate issue resolution and improve stakeholder alignment.
- Promote adherence to approved contract templates, clause libraries, policies, and governance standards.
- Route non-standard terms, exceptions, and deviations to appropriate Legal and leadership resources.
- Ensure all required approvals are obtained, documented, and auditable.
- Maintain complete and accurate contract records throughout the contracting process.
- Support audit readiness and compliance with corporate contracting policies and procedures.
- Monitor contract portfolios for bottlenecks, delays, workflow challenges, and execution risks.
- Escalate issues proactively to minimize impact on timelines and business objectives.
- Manage action items and stakeholder follow-through to maintain deal velocity.
- Support contract pipeline health through accurate tracking, reporting, and operational discipline.
- Manage contract documentation, communications, milestones, and data within contract management systems.
- Ensure contract records are complete, current, and consistently maintained.
- Support reporting related to contract execution, cycle times, and operational performance.
- Identify recurring challenges and opportunities to improve contract lifecycle performance.
- Recommend and support workflow improvements to reduce cycle times and increase operational effectiveness.
- Partner with cross-functional teams to implement best practices and standard operating procedures.
- Support adoption of contract management technologies and process optimization initiatives.
Requirements
- 3–7 years of experience in contract administration, contract management, legal operations, procurement, sales operations, deal desk, project coordination, or related business functions.
- Experience coordinating complex workflows involving multiple stakeholders and business functions.
- Experience working with Contract Lifecycle Management (CLM) systems, CRM platforms, or workflow automation tools.
- Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Teams.
- Strong organizational, project management, and prioritization skills.
- Excellent written and verbal communication skills with the ability to interact effectively across all organizational levels.
- Strong analytical and problem-solving abilities with a proactive approach to issue resolution.
- Ability to manage multiple priorities while maintaining exceptional attention to detail.
- Ability to maintain accurate documentation, reporting, and compliance records within enterprise systems.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Legal Studies, Finance, Operations, Healthcare Administration, or related field; equivalent experience considered.
- Experience supporting commercial contracts, customer-facing agreements, software/SaaS contracts, healthcare contracts, or procurement agreements.
- Experience working within regulated industries or highly governed business environments.
- Familiarity with contract review processes, governance frameworks, approval workflows, and compliance requirements.
- Experience with Agiloft or similar CLM platforms.
- Experience with Salesforce or comparable CRM systems.
- Experience supporting operational excellence, process improvement, or business transformation initiatives.
Compensation & Benefits
Details regarding compensation and benefits are not provided in this description.
Location
- Primarily remote office-based work environment.
- Regular collaboration with cross-functional teams across multiple time zones.
- Occasional participation in meetings outside standard business hours based on business needs.
- Ability to manage multiple projects, priorities, and stakeholder relationships simultaneously.