Contracts Manager

Overview

The organization is seeking a Contracts Manager to lead global, day-to-day contract operations and partner cross-functionally with Sales, Deal Desk, Customer Success, Procurement, Finance, and Professional Services. This role is positioned ideally in the Eastern Time Zone to extend operational coverage hours across global teams.

Responsibilities

• Lead Global Contract Operations

  • Establish and manage the legal intake queue.
  • Triaging requests by type, priority, and risk.
  • Prepare and route customer, partner, and vendor agreements for signature, adhering to delegation of authority policies and service levels.

• Review and Negotiate Commercial Agreements

  • Review, draft, and negotiate NDAs, customer agreements and CSAs, vendor agreements, SOWs, amendments, and partner documents.
  • Use AI-assisted review tools and playbooks.
  • Escalate high-risk deviations with clear recommendations.

• Drive AI-First Contracting

  • Identify, test, and scale use cases for automated intake, review, and routine query responses.
  • Refine and maintain AI playbooks and self-service resources.

• Scale and Improve Contract Operations

  • Continuously improve intake and routing workflows.
  • Maintain standard templates.
  • Serve as a power user/admin for legal technology, including CLM implementation.
  • Maintain an accurate, transaction-ready contract repository.

• Cross-Functional Enablement & Risk Protection

  • Advise business teams on contractual interpretation.
  • Support Customer Success and renewals requests, license compliance, and audit requests.
  • Partner with Finance on collection/dispute workflows and contract rights reviews.
  • Triage legal notices to resolution.
  • Build self-service resources and training to reduce routine requests to Legal.

Requirements

• Experience: 5+ years of contracts management experience in a fast-paced software/SaaS company (private equity-backed experience preferred).
• Location & Coverage: Ability to work US Eastern Time Zone hours (preferred) to extend coverage across Europe and North America, with flexibility to support APAC business hours, as needed.
• Mindset: Startup mentality—thrives in building, establishing, and scaling new operational processes and playbooks rather than only working within established large-enterprise frameworks.
• AI & Tech Proficiency: Hands-on experience or strong aptitude with AI-assisted contracting tools, CLM platforms, and intake/workflow automation tools.
• Critical Thinking: Anticipates where the business is heading, challenges assumptions, and brings forward better approaches before they are requested.
• Commercial Acumen: Strong business judgment with a customer-centric, solution-oriented approach to deal execution and stakeholder alignment.
• Communication: Excellent written and verbal communication skills with a track record of supporting cross-functional business units effectively.

Preferred Qualifications

• Private equity-backed experience (preferred, as noted above).

Compensation & Benefits

• Base pay range: $95,000 to $109,000 USD Annual (12 Months)
• Placement within the pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
• This position may be eligible for additional performance incentives.

U.S. benefits package includes:

• Medical, dental, and vision coverage
• 401(k) plan with company match
• Short-term and long-term disability coverage
• Life insurance
• Paid time off
• Parental leave
• Flexible spending accounts
• Employee assistance program

Location

• United States of America - Florida
• Remote: #LI-Remote

Equal Opportunity Employer

The employer is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class.