Overview
This role provides operational and technical support to a network of court reporters for remote legal proceedings. Reporting Support Specialists help ensure depositions, hearings, and other legal proceedings run smoothly before, during, and after sessions.
Responsibilities
- Support court reporters before, during, and after remote legal proceedings
- Provide real-time operational support and basic technical troubleshooting
- Monitor active proceedings and help identify and resolve potential service issues
- Review proceeding documentation and assist with incident follow-up
- Support reporter onboarding, training, and ongoing operational guidance
- Collaborate with internal teams to keep reporting operations running smoothly
Requirements
- AAERT CER or CDR certification
- Active notary commission
- Remote oath authorization, such as RON, or the ability to obtain required authorization
- Relevant court reporting or legal industry experience
- Reliable high-speed internet, a private workspace, and appropriate equipment for remote work
Preferred Qualifications
- Ability to remain calm and solutions-focused in a fast-paced environment
- Strong organization and attention to detail, with comfort managing multiple priorities
- Tech-savvy; comfortable troubleshooting digital platforms
- Clear, professional communication
- Sound judgment and ability to know when to escalate an issue
- Understanding of the importance of accuracy, confidentiality, and protecting the integrity of the record
Compensation & Benefits
- Competitive pay
- Healthcare
- 401(k)
- Paid time off
Location
- Full-time, primarily remote position
- Consistent availability during scheduled working hours is essential because the role supports live legal proceedings
- Some evening or weekend work and limited travel may be required based on business needs