Mobility Specialist

Overview

This role is within the Onboarding and Mobility team, supporting global talent mobility and immigration compliance. You will help clients and internal stakeholders navigate cross-border transitions in alignment with local laws, while coordinating visa and work authorization processes.

The position involves providing legal and strategic guidance, monitoring immigration compliance, managing cases end to end, and improving mobility processes through documentation and automation.

Responsibilities

• Provide legal and strategic guidance to clients on immigration compliance service delivery.
• Monitor immigration compliance across products and services.
• Establish, maintain, and strengthen relationships with clients and internal stakeholders.
• Identify opportunities for in-house immigration services to improve revenue generation, efficiency, and customer satisfaction.
• Analyze, prepare, and submit visa and work permit applications.
• Independently maintain and monitor immigration law to ensure ongoing compliance with regulatory changes, including control of internal documentation.
• Handle escalations by determining when senior-level review is required, proposing solutions, and guiding stakeholders to timely resolution.
• Advise on travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
• Manage case status using case management and billing systems.
• Apply immigration expertise to provide solution-based responses for complex client cases.
• Work autonomously while taking ownership of day-to-day tasks.
• Proactively improve processes through automation and documentation.

Requirements

• Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration.
• Comprehensive understanding of immigration procedures and typical processes involved in ensuring immigration compliance.
• Ability to thrive in a fast-paced, dynamic work environment.
• Composure and efficiency under pressure, maintaining high-performance standards during periods of increased workload.
• Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable.
• Flexible, adaptable team player who can shift in response to evolving priorities or changing processes.
• Demonstrated customer-facing experience with strong communication skills and the ability to engage effectively with diverse client bases.
• Strong interest in expanding knowledge of global immigration laws and developing expertise.
• Experience working remotely and/or asynchronously with minimal oversight is an advantage.
• Must write and speak English fluently (additional languages are a plus).

Preferred Qualifications

• Experience in the technology sector or at a company undergoing rapid growth and scaling.

Location

• LAMER

Start date

• As soon as possible

Reporting line

• Manager, Mobility

Team

• Mobility

Application process

• Profile review
• Interview with recruiter
• Interview with Manager of Mobility Operations
• Team interview
• Bar Raiser interview
• Prior employment verification check(s)