Director, Kroll Settlement Administration

Overview

A leading provider of settlement administration services is seeking a Settlement Administrator to support class action, mass tort, regulatory remediation, and government claims administration. This role involves managing complex legal settlements by notifying potential class members, reviewing and processing claims, calculating losses, auditing claims, and distributing funds under court direction. The organization has over 50 years of legal administration expertise and operates globally.

Responsibilities

• Draft and review declarations and affidavits prior to legal team review, ensuring adherence to preapproved templates and accuracy of case statistics and timelines.
• Identify potential issues for discussion with senior management or legal department before finalizing documents.
• Review and edit "long form" and "short form" notices before dissemination, verifying all dates and timelines against settlement agreements, court orders, and internal databases.
• Review draft websites to confirm all relevant documents and tabs are posted, test web forms, and ensure proper data import into case management systems.
• Draft claim forms based on settlement agreements or other provided documents.
• Coordinate drafting and sending of Class Action Fairness Act (CAFA) notices in collaboration with project teams and defense counsel.
• Serve as liaison between Business Development and Client Services teams to review proposals against initial documents, ensuring consistency in scope, volumes, and rates; identify missing information and coordinate resolution prior to case assignment.
• Prepare initial draft of case kick-off documents, noting potential issues before hand-off to client services teams.

Requirements

• Bachelor’s degree or equivalent combination of education and professional experience.
• Minimum of 3 years’ experience in legal services, financial services, or corporate compliance preferred.
• Proven experience working with legal documentation in a professional setting.
• Exceptional organizational skills with the ability to manage large volumes of data and complex documentation.
• Meticulous attention to detail and strong focus on accuracy.
• Ability to follow structured workflows and meet tight deadlines consistently.
• Proficiency in Microsoft Excel, Word, and document management systems.
• Familiarity with court or public record systems such as PACER, ECF, or similar platforms is preferred.
• Excellent written communication skills with the ability to present complex information clearly and concisely.
• Advanced skills in drafting, editing, and proofreading formal documents, reports, and professional correspondence.
• Experience conducting legal or case-related research and extracting relevant docket or case information.
• Demonstrated discretion and professionalism in handling confidential or sensitive materials.
• Proven ability to coordinate effectively with cross-functional teams and external stakeholders.
• Skilled in tracking project milestones, monitoring deliverables, and ensuring deadlines are met.
• Adaptable and comfortable working in a high-pressure, fast-paced environment with evolving priorities.
• Strong interpersonal communication skills to liaise with internal departments, legal counsel, and clients.

Compensation & Benefits

• Salary range: $100,000 to $150,000.
• Comprehensive medical, dental, and vision plans.
• Generous paid time off (PTO), paid company holidays, and parental/family leave.
• Life insurance, short- and long-term disability coverage, and accident protection.
• Competitive salary structures with performance-based incentives and merit-based compensation reviews.
• 401(k) retirement plans with company matching.

Benefits may vary by region, department, and role.

Location

This position is based in the United States. Specific location details are provided during the recruitment process.