Director of Document Review

Overview

The Director of Document Review plays a critical role in managing client deliverables and relationships by aligning with client priorities and ensuring excellence through clear communication, expectation-setting, budgeting, process planning, and team development. This leadership position requires deep knowledge of eDiscovery and a passion for people to drive superior outcomes.

This is a remote position open to applicants throughout the United States.

Responsibilities

Project Management

• Apply deep knowledge of the EDRM process and Relativity workflows to develop and refine processes, identify and manage potential risks, and meet quality and financial targets.
• Oversee 10-15 eDiscovery Document Review projects simultaneously.
• Approve and ensure accuracy of matter-level budgets created by team members within the portfolio and ensure adherence to these budgets.
• Create workplace setups and provide training to enable team understanding.
• Achieve target margins on client portfolios by implementing strategic levers to improve financial success, monitoring project success in real time through reporting, identifying underperforming matters, and making necessary corrections to optimize projects and relationships.

Client Management

• Manage a portfolio of multiple client relationships with revenue totaling up to $20 million, including cultivating opportunities to expand service offerings.
• Support sales and solutioning during client meetings, RFP responses, and quarterly business reviews.
• Lead strategic and independent client communications, including client and outside counsel calls, managing expectations, and translating project details into clear messages for legal and technical audiences.

Team Leadership

• Adopt new processes and technology as introduced by department leadership.
• Coach, train, and develop team members focusing on individual growth, succession planning, client support, and project budgets and timelines.
• Set clear expectations, regularly evaluate performance, provide feedback, and assist employees in developing action plans for improvement.
• Foster a healthy team environment by recognizing achievements, creating growth opportunities, identifying high-potential employees, and ensuring the team has the right skill mix.
• Respect and value diverse backgrounds, perspectives, and experiences within the team.
• Lead by example, modeling organizational values and embedding them into team culture and work.

Requirements

• Bachelor’s degree from an accredited university.
• Juris Doctor (JD) degree and active bar licensure required.
• Minimum of 5 years managing document review projects independently from collection through production in a law firm or service provider environment.
• Strong technical proficiency with relevant industry platforms and tools.
• Excellent verbal and written communication skills with the ability to build trust with clients and team members.
• Highly organized with strong attention to detail and ability to manage multiple competing priorities.
• Proven team player with the ability to collaborate effectively internally and externally.
• Demonstrated ability to invest in and develop people and collaborate across teams, departments, and leadership to achieve organizational goals.

Compensation & Benefits

• Estimated salary range: $120,000 to $135,000 annually, reflecting factors such as education, experience, licensure, certification, geography, and organizational needs.
• Eligibility for incentive compensation through an annual performance bonus program.
• Comprehensive benefits including medical, dental, and vision coverage.
• Generous time off policies.
• 401(k) and Roth 401(k) plans with company match.
• Paid parental leave.
• Company-paid short- and long-term disability insurance.
• Company-paid life insurance.
• Employee Assistance Program (EAP) covering employees and household members.
• Flexible, results-based work environment supporting work-life balance.

Location

• Remote position open to applicants throughout the United States.