Director, Product & Regulatory Compliance Counsel

Overview

This individual contributor role serves as subject matter expert on mortgage regulation for a mortgage technology solutions provider. The position owns the organization’s compliance program, policies, and risk controls, monitors evolving federal, state, and investor requirements, and translates regulatory obligations into product requirements.

• Reports to: Deputy General Counsel
• Work model: Hybrid (Jacksonville) or Remote
• Travel: 5% or less
• Employment type: Full-time
• FLSA designation (US Only): Exempt

Responsibilities

Regulatory change and product requirements

• Monitor federal, state, and investor regulatory changes (including CFPB, HUD/FHA, VA, USDA, Fannie Mae, Freddie Mac, Ginnie Mae, and state regulators) and assess impact on products.
• Translate new regulations into clear business and functional requirements for product and engineering teams to build and test.
• Partner with product managers to prioritize regulatory work so mandated changes are delivered before effective dates.

Compliance program and policies

• Own the compliance program, including policies, procedures, risk assessments, and controls.
• Write, maintain, and review compliance policies on a regular schedule.
• Assist Risk and Information Security teams with responses to client audits, vendor due-diligence questionnaires, and regulator inquiries involving the organization.
• Support SOC audits and third-party risk reviews alongside Risk, Security, and Legal.
• Track compliance findings through remediation and report status and key risks to leadership.
• Deliver compliance training to employees.

Subject matter expert and client support

• Serve as the subject matter expert on mortgage regulation, including TRID (Loan Estimate / Closing Disclosure), RESPA, TILA/Reg Z, and the Fair Debt Collection Practices Act.
• Assist with responses to compliance issues clients report in production, including assessment of regulatory impact.
• Help set severity and prioritization for compliance-related defects.
• Communicate upcoming regulatory changes to clients through release notes, advisories, and webinars.
• Answer client, sales, and internal questions regarding how products support specific regulations.

Requirements

• Law degree from an accredited U.S. law school and admission to practice law in the appropriate jurisdiction.
• 5+ years of mortgage compliance experience, including time at a lender and/or a mortgage technology company preferred.
• In-depth knowledge of federal mortgage regulations, GSE and agency guidelines, and state requirements.
• Experience running or supporting a compliance program, including policies, audits, and client or regulator inquiries.
• Experience translating regulation into product requirements.
• Calm, clear judgment when handling live client issues under time pressure.
• Strong writing skills for policies, requirements, and client communications; ability to explain complex rules in plain language.

Preferred Qualifications

• Working knowledge of privacy and data-protection requirements (GLBA, state privacy laws) and emerging AI/model governance expectations.

Compensation & Benefits

Salary (US Only)

• Estimated base salary range: USD$144,000.00 - USD$176,000.00 per year.

Other compensation (US Only)

• Eligible for participation in a Company profit sharing bonus plan. Plan details provided upon hire.

Benefits (US Only)

Full-time employees may enroll in benefits including:

• Medical, dental, vision
• Basic life insurance
• Short/long term disability
• 401(k) participation (with company match)

Time off (US Only)

• Minimum of 10 days of vacation for new employees
• Sick time based on state requirements
• 8 company-paid holidays
• 2 personal holidays per year

Location & Work Authorization Considerations

• Location: Hybrid (Jacksonville) or Remote
• Travel: 5% or less

Equal Opportunity & Background Checks

• Equal opportunity employer.
• Applicants with disabilities may request a reasonable accommodation related to the application process.
• If selected for a conditional offer, a criminal background check may be conducted before the offer becomes final, where permitted by law. Qualified applicants with arrest and conviction records will be considered in accordance with applicable laws, including the San Francisco Fair Chance Ordinance.

FLSA Designation (US Only)

• Exempt