eDiscovery Analyst, Enterprise Accounts

Overview

The eDiscovery Analyst, Enterprise Accounts role provides high-level management, delegation, and execution of day-to-day e-discovery project tasks. This position involves concurrently managing multiple projects of varying complexity. The analyst collaborates with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to support successful completion of e-discovery matters. The analyst will also mentor, train, and delegate to an assigned team of Administrators.

Responsibilities

• Manage process and track employee interviews and document collection across various projects
• Assist with internal reporting on ongoing projects and workstreams
• Provide end-to-end oversight of discovery matters and serve as the primary client point of contact
• Apply expertise and provide consultative advice on data collections, processing, review workflows, analytics, and production/export deliverables
• Develop and manage relationships with internal teams
• Define, communicate, implement, and monitor quality standards for all project deliverables
• Plan and manage internal and external project communications to ensure effective exchange of project information and deliverables
• Oversee multiple concurrent projects successfully
• Generate and distribute reporting metrics for processed requests and KPIs on a regular basis
• Develop strong client relationships through collaborative, consultative service
• Coordinate document collections and custodian interviews
• Execute searches of data and utilize analytics to identify relevant data
• Review ESI stipulations

Requirements

• BA/BS degree or minimum 5 years in the litigation support/legal industry
• Minimum 8 years’ experience; 5 years’ experience as a Project Manager
• Demonstrated experience managing multiple concurrent projects with cross-functional teams within budgetary and schedule constraints
• Demonstrated ability to manage client expectations and maintain client satisfaction
• Proactive problem-solving approach, including the ability to anticipate client needs
• Ability to confront unexpected problems quickly and effectively
• Strong teamwork, communication (written and oral), client management, and interpersonal skills
• Demonstrated ability to manage project teams, including teams of supporting project managers

Compensation & Benefits

• Not specified in the provided job description

Location

• Remote