Overview
This role manages the end-to-end lifecycle of client and vendor contracts, from initial request through final signature and distribution. The position ensures adherence to organizational policies, procedures, and requirements, and serves as a liaison between sales, procurement, and multiple global stakeholders.
The position is 100% work from home within the United States.
Responsibilities
- Serve as a contract subject matter expert to ensure specified contract redlines are approved by all necessary parties while meeting business, operational, and regulatory requirements.
- Manage standard agreements and ensure accuracy and completeness of contract documentation prior to finalization.
- Assist sales and procurement with assembling required documentation for specialized services.
- Support client negotiations and act as a liaison between sales/procurement, global operations, and legal; represent the organization (with legal) on client/vendor calls.
- Draft routine contract language within given parameters and manage SLA requirements.
- Administer contract documents, including maintenance and renewal reminders, according to contract management database requirements.
- Deliver contract management-related knowledge and refresher sessions.
- Support company or strategic projects from a contract management perspective.
- Support in-house counsel.
- Develop and directly supervise entry-level professional individual contributors (e.g., Administrative Assistant or Associate Accountant).
- Collaborate with other business groups to support business performance.
Requirements
- Ability to work in a matrix environment by gathering input from multiple stakeholders and SMEs under tight deadlines.
- Ability to manage multiple deadlines while maintaining urgency, accuracy, and complete deliverables.
- Working knowledge of contract terms and conditions; proficient understanding of contract management principles and guidelines.
- Strong analytical skills with high attention to detail.
- Negotiation and stakeholder/customer management skills.
- Exceptional written (grammar and proofreading) and verbal communication skills.
- Proficiency with standard Microsoft Office applications (Word, Excel, PowerPoint, etc.) and experience working with CRM tools and other data management applications (e.g., Siebel).
- Demonstrated interpersonal skills and ability to build and maintain positive relationships with management, peers, and stakeholders.
Education & Experience
- Degree holder in Business Administration or a comparable discipline; Paralegal Certification or above is a plus.
- Three to five years of corporate contracting experience, with at least two years specifically involving sales of service.
- Experience in contract management, process management, or equivalent function, including proven skillsets in drafting, reviewing, negotiating, and redlining a variety of contractual agreements (including but not limited to: MSAs, NDAs, SOWs, SLAs).
- Experience working in multinational company environments and understanding international cultural and work contexts.
Preferred Qualifications
- Paralegal Certification (or above).
Compensation & Benefits
- Salary range: approximately $60-70,000 annual base.
- Ability to work remotely with occasional business travel.
- Medical, Vision, Dental, and supplementary benefit plans.
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP).
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Location
- United States (100% work from home).