Overview
The organization is seeking a Junior Licensed Paralegal for a remote opportunity. This role requires 1+ year of Paralegal experience and a valid Paralegal license in ON.
Responsibilities
- Review and prepare documents to issue on sales, registration, leases, and funding transactions.
- Prepare documents for completion.
- Draft forms and legal documentation.
- Manage client files across different matters, often with short deadlines.
- Track and manage property matters, including registrations, documentation, and operating agreements.
- Perform lease and title reviews and produce full and short form reports for clients.
- Assist legal advisors with various matters.
- Communicate effectively and confidently with clients.
- Address requisitions/queries related to post-completion matters.
- Complete master schedules for clients, setting out key lease or other information.
- Support other tasks as required.
Collections & Customer Communication Responsibilities
- Communicate with customers for all outstanding amounts.
- Establish and maintain professional relationships with customers; educate them on best practices.
- Negotiate the best payment arrangements to resolve customer bills.
- Maintain a high level of professionalism.
- Contact past-due customers by phone, request payment, negotiate appropriate payment arrangements, and send correspondence to delinquent/collection customers.
- Update customer account information (e.g., commitments to pay, amounts and dates, and collection call updates) and document call activity details.
- Handle objections and excuses.
- Perform to regulatory standards and best practices on collections.
- Achieve individual collection targets to meet Department and organization goals.
Requirements
- Must be a graduate.
- Valid Paralegal license in ON.
- At least 6–12 months of previous paralegal experience.
- Experience with a Collection Agency or Debt Recovery Company.
- Ability to file 8 claims/judgments per day.
- High attention to detail and an organized, methodical approach.
- Willingness to complete work that may occur outside contracted hours to meet client demands.
- Flexible and able to adapt to change and new practices.
- Ability to remain calm under pressure and find solutions.
- Ability to work in a fast-paced environment.
- Strong organizational skills to schedule tasks within available working time and complete urgent work within specified (sometimes short) timescales.
- Excellent communication skills.
- Ability to deliver superb client service.
Work-From-Home Requirements
- High-speed internet: minimum 50 Mbps download and 20 Mbps upload.
- A wired Ethernet connection.
- A quiet, professional workspace free from distractions.
Preferred Qualifications
- No additional preferences stated.
Compensation & Benefits
- Salary: $45,000–$50,000
- Performance bonuses
- Insurance coverage and dental coverage
- Incentives
- Paid training and breaks
Additional benefits mentioned:
- Commitment to work-life balance
- Company discounts
- Employee assistance program
- Employee referral bonus
- Health Insurance
- Reimbursement of tuition fees
- Social activities organized by the organization
- Outstanding referral bonus program
- Fun perks: holiday events, food days, giveaways, prizes, themed events, and more
Screening & Conditional Offer
- Offer of employment is subject to background checks, including credit checks if required on certain client programs.
- Also conditional upon completion of background and reference checks, including a criminal record check and/or credit check (where applicable).
Accessibility
The organization welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.