Knowledge & Research Legal Engineer

Overview

This role helps large law firms unlock the potential of AI to transform legal research and knowledge workflows. You will build trusted relationships with librarians, information professionals, and innovation leaders, identify practical opportunities for adoption and expansion of AI-powered solutions, and support implementation and engagement across client organizations.

Responsibilities

• Build enduring relationships with librarians, information professionals, innovation leaders, and other stakeholders at assigned large law firms.
• Understand customer priorities, existing processes, and goals for AI adoption.
• Partner with customer-facing teams to identify practical opportunities for AI and workflow solutions.
• Tailor use cases and implementation approaches to each firm’s needs, governance practices, and measures of success.
• Lead tailored demonstrations, training, workshops, and executive briefings.
• Support librarians in evaluating new capabilities, assist with implementation, and educate attorneys and other users across client firms.
• Advise customers on AI capabilities and limitations, responsible use, adoption challenges, and opportunities to improve research and knowledge workflows.
• Work with Client Managers and other account team members to develop engagement plans, identify growth opportunities, and increase use and advocacy of solutions.
• Gather feedback on customer needs, implementation barriers, emerging use cases, and product enhancements; share recommendations with product, development, and marketing teams.
• Participate in librarian associations, conferences, advisory board meetings, and other industry events through customer conversations, presentations, and product demonstrations.
• Contribute ideas and content to customer education and marketing programs.
• Maintain accurate activity records, use required reporting tools, and meet established goals and objectives.

Requirements

• Juris Doctorate Degree and MLS
• At least three years of recent (within last 3-6months) experience working as a librarian in a large law firm, with direct experience supporting legal research, knowledge services, or technology adoption.
• Hands-on experience implementing AI solutions at a large law firm, including evaluating use cases, supporting rollout, training users, and addressing adoption challenges.
• Strong AI fluency, including practical experience with generative AI tools and the ability to discuss capabilities, limitations, and governance considerations with law firm stakeholders.
• Excellent presentation, training, facilitation, communication, and consultative problem-solving skills.
• Ability to collaborate across account, product, and marketing teams and manage multiple customer priorities.
• Willingness and ability to travel at least six times per year, including overnight travel, for conferences, advisory board meetings, and in-person client meetings.

Preferred Qualifications

• Not specified.

Compensation & Benefits

• Primary Location Base Pay Range: Home based-Ohio $68,000 - $113,400.
• Eligible for an annual incentive bonus.
• Country-specific benefits.

Location

• Home based in Ohio.

Work Pattern

• Flexible hours, with adjustment to the times you work during the day to support productivity.