Overview
This role involves serving as a Legal AI Advisor—a practicing or former attorney who partners with customers to help them understand, adopt, and realize value from an AI platform built for legal workflows.
Working across the customer lifecycle, you’ll engage lawyers as primary users, drive adoption through tailored conversations and demonstrations, and support post-sales onboarding and value realization. The position is based in the US and reports to the Senior Director, Legal AI Consulting.
Responsibilities
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Engage lawyers as primary users
- Build trusted relationships across law firms, corporate legal teams, service providers, and public sector organizations
- Understand customer workflows, pain points, and opportunities for transformation
- Confidently engage partners, associates, and in-house counsel
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Drive pre-sales and adoption conversations
- Partner with Pre-Sales Engineers and Account Executives to support discovery, positioning, and solution alignment
- Lead tailored product demonstrations that connect AI capabilities to real legal use cases
- Help secure the “legal win” by ensuring lawyers understand and believe in the value of AI solutions
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Enable post-sales adoption and value realization
- Support onboarding, training, and ongoing engagement to drive sustained usage and adoption
- Guide customers through workflow transformation and AI integration into legal processes
- Partner with Customer Success Managers to translate adoption into measurable impact and growth
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Act as voice of the legal customer
- Provide structured feedback to Product Marketing, Product, and Engineering on needs, usability, and adoption barriers
- Help refine product capabilities to better serve attorney workflows
- Contribute to playbooks, best practices, and scalable assets for customer engagement
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Bridge legal and technical workflows and knowledge
- Translate complex AI capabilities into practical, actionable insights for legal professionals
- Help customers understand how AI tools and features will impact specific practice areas and workflows
- Support internal teams in understanding legal user needs and behaviors
Requirements
- Juris Doctor (JD) and Bar admission
- 3+ years of experience practicing law at a law firm (AmLaw is a plus) and/or in-house legal team (litigation experience preferred)
- Strong understanding of legal workflows and challenges faced by lawyers
- Excellent communication and presentation skills, with the ability to engage both legal and executive audiences
- Curiosity about AI and its potential to transform legal work
- Hands-on experience with legal AI tools, including Relativity aiR
- First-hand knowledge of litigation workflows
Preferred Qualifications
- Experience in client-facing roles (e.g., client advisory, legal tech, or business development)
- Litigation experience
Compensation & Benefits
This position is eligible for total compensation including:
- Competitive base salary
- Annual performance bonus
- Long-term incentives
Expected salary range: $152,000 to $228,000
The final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.
Location
US (based in the US). Remote/Hybrid.