Overview
This role is part of an AI and customer-facing team expanding legal technology capabilities for attorney adoption. The Legal AI Advisor is a practicing or former lawyer who partners with customers to understand, adopt, and realize value from an AI platform and related conversational AI experience purpose-built for lawyers.
The Legal AI Advisor reports to the Senior Director, Legal AI Consulting, based in the US. The position works across the full customer lifecycle with a primary focus on driving lawyer adoption of AI at scale.
Responsibilities
Engage Lawyers as Primary Users
- Build trusted relationships with lawyers across law firms, corporate legal teams, service providers, and public sector organizations
- Understand customer workflows, pain points, and opportunities for transformation
- Serve as a credible peer who can engage partners, associates, and in-house counsel confidently
Drive Pre-Sales and Adoption Conversations
- Partner with Pre-Sales Engineers and Account Executives to support discovery, positioning, and solution alignment
- Lead tailored product demonstrations that connect AI capabilities to real legal use cases
- Help secure the “legal win” by ensuring lawyers understand and believe in the value of AI solutions
Enable Post-Sales Adoption and Value Realization
- Support onboarding, training, and ongoing engagement to drive sustained usage and adoption
- Guide customers through workflow transformation and AI integration into legal processes
- Partner with Customer Success Managers to ensure adoption translates into growth and measurable impact
Act as Voice of the Legal Customer
- Provide structured feedback to Product Marketing, Product, and Engineering on customer needs, usability, and adoption barriers
- Help refine product capabilities to better serve attorney workflows
- Contribute to playbooks, best practices, and scalable assets for customer engagement
Bridge Legal and Technical Workflows and Knowledge
- Translate complex AI capabilities into practical, actionable insights for legal professionals
- Help customers understand how AI products will impact specific practice areas and workflows
- Support internal teams in understanding legal user needs and behaviors
Requirements
- Juris Doctor (JD) and Bar admission
- 3+ years of experience practicing law at a law firm [AmLaw is a plus] and/or in-house legal team (litigation experience preferred)
- Strong understanding of legal workflows and challenges faced by lawyers
- Excellent communication and presentation skills, with the ability to engage both legal and executive audiences
- Curiosity about AI and its potential to transform legal work
- Ability to operate comfortably in cross-functional and fast-moving environments
- Hands-on experience with legal AI tools, including Relativity aiR
- First-hand knowledge of litigation workflows
Preferred Qualifications
- Experience in client-facing roles (e.g., client advisory, legal tech, or business development)
Compensation & Benefits
This position is eligible for total compensation, including a competitive base salary, an annual performance bonus, and long-term incentives.
- Expected salary range: $152,000 to $228,000
- Final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity
- Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position
Location
Remote/Hybrid (US-based). The role reports to the Senior Director, Legal AI Consulting, based in the US.