Legal Intake Advisor (Fast Growing Start Up) - United States

Overview

This role supports an organization expanding its legal services into the United States. Working as a first ground-level hire for the US launch, you will help establish how inbound enquiries are converted into clients and contribute to shaping sales strategy, processes, and partnerships as the US operation grows.

Responsibilities

• Respond to new customer enquiries by phone, email, and text
• Speak with founders and business owners to understand their needs
• Identify and scope appropriate legal services using commercial and legal knowledge
• Explain how the organization works and how its model differs from traditional legal services
• Prepare accurate, detailed briefs for the US legal team
• Follow up with prospective clients and manage opportunities through the sales process
• Build strong relationships with new and existing clients
• Use effective sales strategies to convert qualified enquiries into paying clients
• Work closely with the legal team to ensure matters are scoped appropriately
• Help refine and improve the US customer journey as the business grows
• As the role is early-stage, may also contribute to partnerships, business development, events, sales strategy, and other US growth initiatives

Requirements

• Genuine appetite for sales and enjoyment speaking with customers
• Strong commercial instincts and the ability to understand what a business actually needs
• Ability to explain technical or legal concepts in a simple, practical way
• Confidence thinking on your feet while knowing when to escalate
• Strong organization and ability to manage a high volume of enquiries and follow-ups
• Ability to work autonomously and take ownership without constant supervision
• Comfort working with technology, CRMs, and modern sales processes
• Entrepreneurial mindset and enthusiasm for building something from the ground up

Preferred Qualifications

• Experience in legal services, professional services, startups, or B2B sales
• Legal background is highly desirable (particularly understanding common legal issues for startups and small businesses), though the role is fundamentally commercial and sales-focused

Compensation & Benefits

• $50,000 USD base salary + commission (up to $20k)
• Health insurance
• WFH allowance
• Co-working membership and other perks

Work Authorization

• Applicants must have valid authorization to work in the United States.
• Candidates must be able to work remotely from within the US.

Location

• United States (remote)

Pay Range

• 50,000 - 50,000 USD per year (United States)