Legal Knowledge & Research Manager

Overview

A legal services organization is seeking a Legal Knowledge & Research Manager to lead its Library and Research department. This full-time, fully remote position offers the opportunity to manage client-facing library services and guide a high-performing team using innovative legal technology solutions. The primary work schedule is Monday through Friday. This role can be performed from anywhere within the United States.

Responsibilities

Team Leadership

• Supervise and provide guidance to department staff, including training and conducting performance evaluations.
• Foster a collaborative and inclusive work environment that promotes teamwork and professional development.
• Delegate tasks effectively to ensure efficient workflow and timely project completion.
• Manage full client relationships for one or more research and/or library clients based on skillset and expertise.

Research Leadership & Team Development

• Lead, mentor, and supervise a team of research professionals, providing direction, coaching, and performance feedback.
• Promote a client-centered research culture emphasizing analytical rigor, responsiveness, and continuous professional growth.
• Encourage adoption of best practices in legal research methodology, knowledge synthesis, and information delivery.
• Oversee complex legal, regulatory, and business research and intelligence activities supporting attorneys and practice groups.
• Ensure research deliverables are timely, accurate, relevant to practice, and aligned with client priorities and risk tolerance.

Digital Research & Knowledge Enablement

• Guide the organization, access, and governance of digital research resources to support efficient information retrieval and reuse.
• Collaborate with knowledge management, practice innovation, and IT teams to align research tools with attorney workflows.
• Ensure compliance with copyright, licensing, and ethical research standards across all research and intelligence activities.

Emerging Technology & Innovation

• Lead evaluation, rollout, and adoption of AI-powered legal research, analytics, and intelligence tools.
• Partner with IT and business services to assess emerging legal technologies that enhance research quality, speed, and insight generation.
• Stay informed on trends in legal technology, generative and agentic AI, data analytics, and information services, advising clients on implications and opportunities.

Client Engagement & Outreach

• Lead research outreach initiatives tailored to specific practice groups or departments.
• Build strong relationships with attorneys and stakeholders to anticipate research needs and proactively deliver value.
• Occasionally deliver direct research findings, competitive intelligence, or market insights to clients and leadership.

Project & Initiative Management

• Lead and contribute to research-centric initiatives such as workflow optimization, tool implementations, analytics projects, and service enhancements.
• Develop project plans, timelines, and success metrics to ensure alignment with client goals.
• Communicate project progress, risks, and outcomes clearly to stakeholders.

Qualifications

• Master’s degree in Library and Information Science (MLIS) or equivalent, required.
• Minimum of 5 years of experience providing legal research, competitive intelligence, or knowledge services in a law firm, professional services, or corporate environment.
• At least 3 years of experience managing or leading a research team or function.
• Deep familiarity with legal research platforms such as Westlaw, LexisNexis, Bloomberg Law, and related analytics tools.
• Demonstrated ability to translate complex research into practical, attorney-focused insights.
• Experience managing vendor relationships, research budgets, and data-driven decision making.
• Familiarity with emerging legal technologies and trends, including generative or agentic AI applications in legal research (experience using or training on these tools preferred).
• Strong project management, organizational, and prioritization skills.
• Excellent communication and interpersonal skills, with the ability to engage credibly with attorneys, clients, and senior stakeholders.
• Analytical mindset with strong problem-solving skills and attention to detail.

Compensation & Benefits

Details regarding compensation and benefits were not provided.

Location

This is a fully remote position open to candidates located anywhere in the United States. The primary work schedule is Monday through Friday.