Legal Operations Analyst II

Overview

The Legal, Compliance, and Public Affairs team is seeking an experienced Legal Operations Analyst II to support Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. This role drives contract operations and technology initiatives across multiple teams, partnering with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and IT to optimize workflows and streamline processes.

Responsibilities

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations (including Zip and Salesforce)
• Oversee contract database management to ensure data integrity and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management for both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Lead end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives such as data field review and analysis, audits, and other assigned projects
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
• Provide general administrative, project management, and special project support as needed in an ever-changing environment

Requirements

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills and ability to coordinate tasks and timelines across multiple stakeholders
• In-house legal team experience, working at fast-paced companies that value quick decision-making
• Strong verbal and written communication skills
• Excellent attention to detail, ability to adjust on the fly, problem-solving skills, proactivity, and a great attitude
• Strong sense of urgency and highly responsive, proactive approach
• Team player mindset (no job is too big or too small)
• Humility and integrity, with a desire to be part of a strong, supportive team
• This is primarily a legal operations and technology role. While you will work closely with contracts, the position does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements

Compensation & Benefits

• Base Pay Grade: H
• Equity Grade: 4
• Employees new to Affirm typically come in at the start of the pay range.
• Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).

USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $150,000

USA base pay range (all other U.S. states) per year: $88,000 - $138,000

Benefits highlights:

• Health coverage at no cost: 100% of premiums for employees and their dependents
• Monthly spending stipends for tech setup and health/wellness options
• Flexible time off and generous holiday calendar
• Employee stock purchase plan (ESPP) to buy stock at a discount

Location

• Remote-first with flexibility built in. Most roles can be done from almost anywhere within the country of employment.
• Some positions may occasionally require in-person work at an office, and a few are office-based.
• All new hires are invited to attend an in-person onboarding experience.
• Visa sponsorship is not available for this position.
• For positions based in San Francisco or Los Angeles: qualified applicants with arrest and conviction records are considered as required by law.

Accessibility

The organization is committed to an inclusive interview process and provides accommodations for candidates with disabilities.