Legal Operations Manager

Overview

This role supports the organization’s Legal team by owning the systems, processes, and infrastructure that enable high-value legal and compliance work. You will serve as a central point for legal intake, manage legal operations workflows and technology, and drive process improvement across the legal function.

Responsibilities

Legal Operations & Processes

• Serve as the central intake point for all legal team requests, managing triage, prioritization, and routing across the team
• Build, maintain, and continuously improve legal workflows, standard operating procedures, playbooks, and templates
• Administer and optimize legal technology platforms (e.g., SpotDraft; ticketing and project management platforms such as Linear and Streamline.ai)
• Leverage AI tools such as Claude Code and Github; lead evaluation and onboarding of new tools as the team’s needs evolve
• Track and report on legal team metrics (e.g., request volume, turnaround times, and key milestones) to provide leadership visibility into throughput and operational health
• Lead or support cross-functional process improvement initiatives where the legal team is a key stakeholder
• Partner with legal team members to proactively identify operational gaps, build solutions before they become recurring problems, define and provision workflows to address gaps, and monitor workflow execution

Contract & Vendor Management

• Coordinate cross-functional review of routine vendor agreements (SaaS, professional services, product purchases, and NDAs), ensuring the right stakeholders are engaged and reviews stay organized and on schedule
• Apply contracting playbooks to review contracts and escalate non-standard or elevated-risk provisions to attorneys with sufficient context to enable attorney decision-making
• Manage contract renewals, amendments, and modifications in coordination with business owners and legal counsel
• Maintain contract records and pipeline reporting in SpotDraft, ensuring visibility into contract status, key terms, and upcoming renewals

Corporate & Docketing Support

• Coordinate outside counsel engagement across legal matters, including tracking legal spend and maintaining current matter status
• Support IP portfolio management, including docketing patent and trademark matters, coordinating with outside IP counsel, and helping track enforcement activities and key deadlines
• Handle special assignments, research queries, ad hoc cross-functional coordination, and periodic corporate housekeeping such as registrations and license filings as directed by the legal team

Requirements

• 3–5 years of experience as a paralegal, in a legal operations role, or in a similar function within an in-house legal department or law firm
• Strong project management instincts; ability to track moving pieces, own timelines, and follow through without needing prompts
• Demonstrated experience building or improving legal processes, workflows, or systems; enthusiasm for making improvements that help teams run better
• Familiarity with commercial contract terms (SaaS, vendor, and services agreements) and comfort applying contracting playbooks; judgment to know when to escalate to an attorney
• Highly organized, able to manage a high volume of concurrent matters and shifting priorities without dropping the ball
• Clear, proactive communicator who keeps stakeholders informed and knows when to escalate versus run independently
• Detail-oriented with high standards for quality and accuracy
• Comfortable working in a hybrid remote environment and navigating ambiguity in a fast-moving startup

Preferred Qualifications

• Prior in-house experience at a high-growth startup, digital health, or life sciences company
• Hands-on experience with legal technology platforms, particularly SpotDraft or similar CLM tools, and project management or ticketing systems (e.g., Jira, Asana, Linear)
• Familiarity with IP docketing or outside counsel management
• Comfort leveraging AI tools to improve efficiency and strengthen work product
• Experience wearing multiple hats and moving fluidly between strategic initiatives and operational day-to-day tasks

Compensation & Benefits

Base Pay

• $108,000 – $148,000 per year

Bonus & Equity

• Annual bonus: 15% of annual salary (discretionary)
• Equity: generous equity (details provided during recruiter discussion)

Benefits

• Comprehensive Health Insurance with Date of Hire eligibility
• Above average employer paid premium coverage
• 12 weeks Paid Parental Leave option
• 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire
• Comprehensive Well-Being Benefits
• Flexible PTO
• Remote options for many roles and a home office stipend

Location

Hybrid remote environment.

Interview Process

• Recruiter Screen
• Manager Screen / Tech Screen
• Onsite
• Offer

First 90 Days (What to Expect)

30 Days

• Familiarity with policies, SOPs, and playbooks applicable to contracting, procurement, and compliance program
• Completed training and familiarity with legal team core tools, platforms, and playbooks
• Application of one or more playbooks with attorney supervision and feedback

60 Days

• Move from a user of legal team tools and platforms to an administrator role, including defining and monitoring how workflows are operationalized and risks are assessed
• One or more collaborative projects underway with legal team members, with requirements gathered and workflows outlined

90 Days

• Become the go-to individual for triaging legal team requests and ensuring the team operates smoothly and efficiently

Equal Opportunity Employer

An equal opportunity employer committed to providing employment opportunities regardless of protected classification under applicable federal, state, and local laws.