Legal Operations Senior Consultant - Remote

Overview

A leading personal lines property and casualty insurance group in the United States is seeking a Legal Operations Senior Consultant to join their team remotely (excluding Hawaii and Alaska). This role involves overseeing key areas of legal operations and litigation support, managing moderately complex projects, and driving process improvements and change management initiatives.

Responsibilities

• Lead and manage moderately complex legal or litigation operations projects involving multiple stakeholders.
• Apply project management and change management principles to promote adoption of new processes, tools, and workflows.
• Identify operational gaps, risks, and opportunities for improvement, and implement practical solutions.
• Facilitate adoption of updated processes, workflows, tools, and vendor solutions to ensure consistent and effective use.
• Communicate effectively with attorneys, legal staff, litigation leadership, vendors, and business partners while maintaining confidentiality.
• Schedule, prepare agendas for, and facilitate project and portfolio management meetings.
• Prepare reports, analyses, and presentations for leadership.

Legal Operations Specific

• Manage recurring operational activities and ensure compliance with enterprise and legal department standards.
• Collaborate with attorneys, finance, IT, and other business functions to support corporate law, litigation, and division-wide initiatives.

Litigation Operations Specific

• Coordinate project management activities across litigation operations, including facilitating monthly project meetings, tracking progress, prioritizing work, and resolving roadblocks.
• Partner with internal stakeholders such as IT, strategic sourcing, facilities, and finance to support cross-functional initiatives.
• Lead key litigation operations projects.

Requirements

• Bachelor's degree in a related field or equivalent combination of education and relevant experience.
• Minimum of 8 years of relevant legal, legal operations, or litigation operations experience.
• Experience managing operational functions and supporting cross-functional initiatives.
• Advanced knowledge of legal concepts, terminology, and procedures relevant to legal or litigation support.
• Strong understanding of law office and litigation office administration, facilities management, budgeting, purchasing, and legal technology.
• Working knowledge of legal operations, litigation operations, project management, financial management, and process improvement.
• Ability to manage people, prioritize competing demands, and work with limited direction.
• Proven analytical skills to develop and implement solutions.
• Strong interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Word, Excel, and matter or case management systems; ability to prepare reports and analyses.
• Ability to lead meetings and collaborate across functions.

Preferred Qualifications

• 3-4 years of people leadership or supervisory experience.
• Paralegal certification or other relevant professional certifications.
• Certifications in change management, project management, or process improvement.
• Experience preparing presentations and documenting workflows using PowerPoint or similar tools.
• Knowledge of change management or project management methodologies.
• Experience supporting staff counsel or in-house litigation operations.
• Experience supporting multiple law offices or geographically dispersed teams.
• Experience leading moderately complex projects involving multiple stakeholders.
• Willingness to travel as needed for divisional/team meetings and other in-person engagements.

Compensation & Benefits

• Total compensation package including annual bonus eligibility for most roles.
• 401(k) plan with company match.
• Flexible remote-first work environment with options to work from home or various office locations.
• Opportunities for career growth and development.

Location

• Remote within the United States, excluding Hawaii and Alaska.

Additional Information

• Applicants must have authorization to work indefinitely in the US; visa sponsorship is not provided.
• Reasonable accommodations are available for applicants with disabilities during the application and interview process.
• Communication regarding the application process will be conducted via email.