Legal Operations Specialist

Overview

This role is part of the Legal team and reports to the Manager, Legal Operations & Investigations. The Legal Operations Specialist provides hands-on operational and administrative support to the Legal team, with a focus on reviewing and processing legal requests, preparing accurate written communications, organizing and analyzing information, and supporting interactions with law enforcement and government agencies.

You will partner with Legal, Compliance, Risk, Customer Support, and other cross-functional teams to help ensure legal requests are handled accurately, efficiently, and in accordance with established procedures.

Responsibilities

• Legal document review & processing: Review, organize, and assist in processing subpoenas, court orders, warrants, and other legal requests. Examine legal terminology, document details, deadlines, and requested information to identify discrepancies, missing information, or issues requiring escalation to Legal counsel.
• Legal & customer-facing communications: Draft clear, accurate, and professional written correspondence for legal matters, including communications with customers, law enforcement, government agencies, and internal stakeholders. Tailor communications to the intended audience while maintaining appropriate legal precision, confidentiality, and professionalism.
• Law enforcement & government agency support: Assist with intake, tracking, coordination, and preparation of responses to inquiries from law enforcement and federal agencies under the direction of Legal counsel. Help ensure responses are complete, timely, appropriately documented, and consistent with internal policies.
• Blockchain research & transaction tracing: Develop working knowledge of blockchain technology, cryptocurrency transactions, and available blockchain analytics tools. Identify and trace transaction activity and organize relevant findings to support legal requests and law enforcement investigations, with appropriate training and oversight.
• Data management & analysis: Use Microsoft Excel, Google Sheets, and other internal tools to track requests, maintain records, organize datasets, and identify relevant information. Synthesize complex or high-volume information into clear, accurate summaries that support legal review and operational decision-making.
• Legal operations & administrative support: Support day-to-day Legal team operations, including managing incoming mail, organizing and maintaining files, preparing routine legal filings and documentation, coordinating records, and assisting with other administrative activities as needed.
• Accuracy, confidentiality & quality control: Maintain meticulous attention to detail when reviewing documents, handling sensitive information, entering data, and preparing written materials. Identify inconsistencies, verify information against source documents, and escalate potential errors or concerns before they affect legal processes.
• Ownership, adaptability & collaboration: Take initiative in managing assigned tasks and meeting deadlines. Proactively communicate updates and potential issues, demonstrate flexibility with evolving priorities, and support the broader team as needed.

Requirements

• Bachelor’s degree or equivalent practical experience.
• Exceptional written communication skills, including the ability to produce clear, concise, grammatically accurate, and professional legal and customer-facing correspondence. Must demonstrate strong original writing and critical-thinking abilities without excessive reliance on AI-generated content.
• Outstanding attention to detail, including the ability to read and interpret dense, technical, or legally complex materials and identify relevant terminology, requirements, inconsistencies, and important deadlines.
• High level of professionalism, discretion, integrity, and sound judgment when working with sensitive or confidential information and communicating with external parties.
• Growth mindset and intellectual curiosity, with a willingness to learn new concepts, accept constructive feedback, and continuously improve quality.
• Genuine interest in cryptocurrency, blockchain technology, and the legal and regulatory landscape of digital assets. Prior blockchain tracing experience is not required, but enthusiasm for learning investigative tools and techniques is essential.

Preferred Qualifications

• Backgrounds in Legal Studies, Criminal Justice, English, Communications, Business, or related disciplines.
• Early career candidates welcome.
• Relevant internships, academic projects, or administrative experience in legal, compliance, financial services, or other detail-oriented environments.
• Proficiency with Microsoft Excel and/or Google Sheets, including organizing and filtering data, maintaining accurate trackers, and creating basic formulas and summaries. Ability and willingness to develop more advanced spreadsheet skills.

Compensation & Benefits

• Salary: USD $80,000 per year for all U.S. remote locations. Actual base pay varies based on factors such as transferable skill sets, work experience, business needs, and market demands. Base pay range is subject to change.
• Time Off: Unlimited PTO (for salaried FTE roles).
• Well-Being: Mental wellness benefits; free 1:1 virtual visits with a licensed mental wellness professional; comprehensive competitive health benefits.
• Remote-First: Fully remote; cameras-on culture; work-from-home equipment reimbursements available to new hires.
• Professional & Financial Growth: Annual professional development budget; free 1:1 virtual visits with a career coach; 401k plan with employer match.

Location

• U.S. remote locations