Legal Operations Specialist

Overview

This role supports the General Counsel and the Legal, Compliance and Board Governance team by managing day-to-day legal operations, systems, workflows, and administrative processes. Responsibilities include coordinating legal intake and contract review workflows, supporting vendor management inquiries, maintaining legal and compliance records and systems, supporting board governance operations, and helping track regulatory filings and organizational obligations.

Responsibilities

• Manage the General Counsel’s and team calendars, meetings, deadlines, and recurring workflows across multiple time zones.
• Support the Director of Governance with board and committee calendars, scheduling, meeting/travel logistics, materials, records, expense reporting, and follow-up actions.
• Serve as a board portal administrator, supporting board/committee content, user access, record retention, and troubleshooting.
• Coordinate with executive and administrative assistants on board meeting logistics.
• Manage legal invoices, purchase requests, and expense tracking, including coding, approvals, reconciliation, and coordination with Finance and outside providers.
• Administer legal intake by monitoring requests, gathering required information, assigning matters, tracking status, responding to business teams, and escalating urgent or sensitive issues.
• Oversee legal review workflows, including the general legal inbox and Contract Management System, to support timely intake, review, approval, signature, and record retention.
• Administer legal and compliance systems, including user access, data quality, templates, matter records, reporting, and the central compliance portal.
• Support vendor management by monitoring requests, reviewing workflows, and responding to general inquiries.
• Support the Director of Compliance with setup and facilitation of staff compliance e-learning program campaigns in the compliance portal.
• Coordinate team communications, guidance, training materials, and updates across the organizations’ internal channels.
• Support adoption of contract review policies and procedures through training, guidance, intake support, and process documentation.
• Coordinate insurance matters, including applications, renewals, certificates, claims support, and requests from internal and external stakeholders.
• Maintain state corporate, charitable solicitation, and fundraising registrations, calendars, and supporting records; coordinate timely filings with the General Counsel, Finance, Development, and outside providers.
• Provide administrative support in a global entity management portal; maintain accurate entity records.
• Provide virtual or online notarial services for eligible organizations documents and maintain required notarial records.
• Develop and maintain standard operating procedures, dashboards, calendars, and metrics for team workload, service levels, compliance obligations, and process improvement.
• Perform other duties as assigned.

Requirements / Desired Qualifications

• At least eight years of relevant legal operations, paralegal, compliance, or executive administrative experience, including substantial experience in an in-house legal department. Nonprofit experience is required.
• Demonstrated strategic thinking, cultural awareness, political sensitivity, accountability, and commitment to teamwork in a global organization.
• Strong knowledge of U.S. state corporate and charitable solicitation registrations, filing requirements, and compliance calendars.
• Excellent judgment, discretion, and practical problem-solving skills, including the ability to identify risks and escalate issues appropriately.
• Commitment to the organization’s mission, values, and objectives, including work that supports an open, globally connected, secure and trustworthy Internet.
• Experience supporting a globally distributed workforce and coordinating work across multiple time zones and cultural contexts.
• Excellent interpersonal skills and ability to work effectively in a multicultural, multidisciplinary environment.
• Strong written and verbal communication skills, including the ability to translate complex legal and compliance processes into clear guidance for diverse audiences.
• Legal operations or project management certification is preferred.

Compensation & Benefits

• Compensation and benefits will be paid in local currency and based on the country and geographic location’s local salary and benefits market data for the position.
• Exact pay will be based on factors including (but not limited to) relevant qualifications, experience, geographic location, education, business and organizational needs.
• Benefits based on local in-country guidelines.
• Generous paid time off and paid public holidays.
• Annual company contribution towards professional development or higher education.
• Flexible work-from-home.
• Paid time to volunteer in your community.

Location

Remote.

Equal Opportunity

The employer is an equal opportunity employer. Employment decisions are made without regard to sex, race, age, disability, religion, national origin, sexual orientation, color, or any other protected class.

Additional Notice

The employer will never request payment or fees from candidates at any stage of the hiring process. Official communications will originate directly from the employer. Any use of third-party recruiters or partners will be clearly indicated in the job posting.