Overview
A legal services organization is seeking a full-time Legal Project Management Analyst to support the implementation and oversight of legal project management initiatives. This role focuses on enhancing client service delivery through improvements in people, processes, and technology. The position offers flexibility to work fully remote or hybrid from any of the organization's 38 U.S. offices and reports to the Legal Project Manager.
Responsibilities
- Understand fee and billing arrangements for assigned clients, ensuring accurate billing accounting including hourly rates, fixed fees, and carve-outs.
- Maintain matter status reporting for internal teams, clients, and insurers as applicable.
- Design and produce reports summarizing financial performance, matter status, action items, and key performance indicators (KPIs), communicating results to partners.
- Monitor write-downs and write-offs, investigate root causes, and collaborate with timekeepers to prevent revenue loss.
- Support revenue capture initiatives such as improving time narratives, task codes, and identifying alternative fee billing events.
- Communicate pricing arrangement strengths and weaknesses to the Strategic Pricing Team to enhance current and future agreements.
- Maintain internal tools related to document collection, automation, client portfolios, budgeting, and tracking.
- Assist with scoping, assignment, and tracking of legal work to ensure timely and budget-compliant completion.
- Identify scope variances and collaborate with partners and managers to mitigate impacts on hours and financial performance.
- Liaise with partners and clients to understand needs and expectations, performing quality control to ensure satisfaction.
- Monitor leverage, staffing, and financial KPIs, develop progress reports, and recommend improvements.
- Interpret financial data for non-financial personnel and implement action plans to improve efficiency, revenue, and profitability.
- Identify opportunities for efficiency improvements through technology, processes, and staffing, and assist with implementation.
- Lead matter setup activities including rates, billing setup, client billing guidelines, and eBilling platforms.
- Collaborate with various departments to provide project management support as needed.
Knowledge, Skills, and Abilities
- Strong interpersonal skills with the ability to build effective relationships internally and externally.
- Excellent written and verbal communication skills with strong attention to detail.
- Ability to work independently and collaboratively within a team.
- Resource management and delegation skills to achieve results through others.
- Creative thinking and adaptability in a fast-paced, changing environment.
- Ability to distill key points from complex documents and create clear job aids.
- Highly organized with strong project management and prioritization capabilities.
- Superior judgment and discretion in handling sensitive and confidential information.
- Flexibility and willingness to travel to offices and events as needed.
Education and Experience
- Undergraduate degree or paralegal certification required.
- Minimum of three years of law firm experience, including at least two years in legal project management preferred.
- Experience in a large law firm environment strongly preferred.
- Proven track record supporting attorneys in service delivery.
- Familiarity with law firm billing systems and financial reporting.
- Experience supporting legal clients in a national, multi-office setting.
- Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, Excel) to produce quality communications and presentations.
Compensation and Benefits
- Salary range: $95,000–$110,000, with potential up to $120,000 for candidates in high-cost markets or with advanced experience.
- Actual pay will vary based on location, experience, skills, qualifications, and other job-related factors.
- Comprehensive benefits include health, dental, and vision insurance; 401(k) with profit sharing; 15 days paid time off (including sick leave as applicable); 10 paid holidays per year; wellness programs; and 24/7 telehealth services.
Additional Information
- The position description is not exhaustive; duties and requirements may evolve.
- An AI tool may be used during initial resume screening to assess skill and job title relevance; this is supplemental to manual review and not an automated employment decision tool.
- Relocation costs are not covered.
- Only direct applicants will be considered; third-party recruiters or agencies are not accepted.
- No phone inquiries, please.
Location
This role can be performed remotely or on a hybrid basis from any of the organization's 38 U.S. offices.