Lien Resolution Associate, Personal Injury (Remote, Bilingual English/Spanish)

Overview

This role supports injured clients by helping keep more of their settlement through effective lien resolution and medical balance negotiations under attorney supervision. The organization is seeking an experienced Personal Injury Lien Resolution Associate to negotiate medical balances and move settled cases toward disbursement.

Responsibilities

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances, and obtain supporting documentation.
• Submit reduction requests, follow up consistently, and obtain written confirmation of negotiated agreements.
• Maintain accurate records of balances, negotiations, agreements, and case status in Litify.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy.
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney.

Requirements

• Experience in personal injury lien reductions, medical bill negotiation, medical billing or collections, or claims. Strong negotiators from adjacent backgrounds are encouraged to apply.
• Direct experience negotiating with hospitals and medical providers, with the ability to explain strategies and results.
• Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coordination.
• Fluent in English and Spanish (please submit your resume in English).
• Proficiency with legal case management software and ability to work independently in a remote environment; Litify experience preferred.
• Minimum 2 year of recent personal injury reductions, liens, or medical bill negotiation experience.
• Experience handling hospital reductions and negotiating directly with medical providers and collection entities.
• Experience working in a plaintiff personal injury law firm; Litify experience preferred.
• Reliable internet, a computer, and a quiet, professional workspace required.

Preferred Qualifications

• Litify experience.
• Experience working in a plaintiff personal injury law firm.

Compensation & Benefits

• Pay: $1,200 to $1,500 USD per month.
• Employment type: 100% remote, Independent contractor.
• 40-hour workweek; schedule confirmed during the interview process.

Location

• 100% remote.