Lien Resolution Specialist, Personal Injury (Remote, Bilingual English/Spanish)

Overview

The organization is seeking an experienced Personal Injury Lien Resolution Associate to negotiate medical balances and help move settled cases toward disbursement. This role is designed for candidates who enjoy negotiation, take ownership of their files, and can keep a high-volume caseload moving.

Responsibilities

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances, and obtain supporting documentation.
• Submit reduction requests, follow up consistently, and obtain written confirmation of negotiated agreements.
• Maintain accurate records of balances, negotiations, agreements, and case status in Litify.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy.
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney.

Requirements

• Minimum 2 years of recent personal injury reductions, liens, or medical bill negotiation experience.
• Experience handling hospital reductions and negotiating directly with medical providers and collection entities.
• Experience working in a plaintiff personal injury law firm; Litify experience preferred.
• Fluent in English and Spanish (please submit your resume in English).
• Proficiency with legal case management software and ability to work independently in a remote environment; Litify experience preferred.
• Reliable internet, a computer, and a quiet, professional workspace required.

Preferred Qualifications

• Experience in personal injury lien reductions, medical bill negotiation, medical billing, or collections.
• Strong negotiators from adjacent backgrounds are encouraged to apply.

Compensation & Benefits

• $1,200 to $1,500 USD per month
• Independent contractor

Location

• 100% remote
• 40-hour workweek; schedule confirmed during the interview process.