Manager, Legal Operations
Overview
A leading health and wellness platform is seeking a Legal Operations Manager to support the scaling and optimization of its Legal team. The organization focuses on delivering personalized, affordable, and accessible healthcare solutions from diagnosis through treatment. This role reports to the Director, Head of Legal Operations and is responsible for managing the legal department budget, outside counsel and vendor management programs, and driving continuous process improvements.
Responsibilities
- Own the legal department budget including planning, tracking, forecasting, and variance analysis in partnership with Finance.
- Manage the outside counsel program, including firm relationships, enforcement of guidelines, rate negotiations, and matter budgets.
- Serve as primary administrator for the e-billing platform and matter management system; ensure data integrity and provide training to the legal team.
- Lead the monthly accruals process with Finance by tracking unbilled outside counsel spend and gathering estimates from law firms.
- Lead vendor selection and RFP processes for legal technology and outside counsel panels.
- Evaluate and implement AI and automation tools to reduce administrative burdens on attorneys.
- Build and maintain dashboards and reporting on legal spend for leadership.
- Identify and implement process improvements to enhance legal workflows, scalability, efficiency, and impact.
- Act as a trusted partner and thought leader to attorneys and business stakeholders on operational best practices.
Required Qualifications
- Bachelor’s degree or equivalent experience.
- 5+ years of experience in legal operations, legal project management, or related functions.
- At least 2 years working in or closely with an in-house legal team, with experience in outside counsel management, e-billing, and financial management.
- Hands-on experience with e-billing technology and familiarity with matter management tools.
- Strong technical acumen and comfort with legal technology implementation, administration, and adoption.
- Proven ability to manage cross-functional projects from initiation through execution with strong change management skills.
- Exceptional organizational skills and ability to manage competing priorities in a fast-paced environment.
- Analytical mindset with experience turning data into actionable insights.
- Proactive, solution-oriented approach with a track record of improving processes and delivering measurable results.
- Ability to work independently while building strong relationships across teams.
Compensation & Benefits
- Salary range: $110,000 – $140,000 (for US-based candidates; ranges for other locations will be provided by recruiters).
- Competitive equity compensation for full-time roles.
- Unlimited PTO, company holidays, and quarterly mental health days.
- Comprehensive health benefits including medical, dental, vision, and parental leave.
- Employee Stock Purchase Program.
- 401(k) plan with employer matching.
- Offsite team retreats.
Location
This role is open to candidates based in the United States. Compensation and benefits may vary based on location.
Additional Information
The organization is committed to diversity, equity, and inclusion and encourages applicants from all backgrounds to apply. Reasonable accommodations are provided for qualified individuals with disabilities and disabled veterans during the application process.