Manager, Legal Technology & Operations

Overview

The organization is seeking a Manager of Legal Technology & Operations to lead the strategy and execution of technology and operational initiatives supporting the legal department and broader business functions. This role combines strategic planning, technology leadership, and cross-functional collaboration across procurement, accounting, HR, sales, deal desk, IT, engineering, and enterprise systems. The focus is on driving automation, cost savings, and scalable processes to support growth.

Responsibilities

• Lead strategic planning and execution of legal and business operations initiatives, emphasizing automation of legal processes at scale, including Go-To-Market strategies, CPQ implementations and enhancements, and support for new ad formats and retailer engagements.
• Design and deploy efficient, customer-centric operational methods within Contract Lifecycle Management (CLM) systems, ensuring collaboration across procurement, accounting, HR, sales, deal desk, IT, engineering, and enterprise systems.
• Identify and evaluate emerging legal technology tools and trends; lead implementation and ongoing optimization of legal technology systems; resolve technical issues impacting operations.
• Implement procurement practices that generate cost savings in contracting and review processes, including integrations with Oracle, Zip, Salesforce, Workday, and merging P2P with contract review workflows.
• Manage the eBilling system and ensure adherence to Billing Guidelines; participate in RFPs and law firm evaluations to increase accountability and cost savings.
• Facilitate effective internal communication and advocate for adoption of innovative processes across the business to promote a transparent organizational culture.

Minimum Qualifications

• 5+ years of experience in legal operations, strategy & operations, or related fields with demonstrated experience managing technology systems and cross-functional programs.
• Proven success leading at least two end-to-end technology implementations with deep systems integrations (e.g., Ironclad, Zip, Salesforce, CPQ, Oracle, Workday).
• Strong analytical and project management skills capable of managing multiple complex initiatives simultaneously in a fast-paced environment.
• Excellent communication and stakeholder management skills with experience collaborating across legal, finance, IT, and business teams.

Preferred Qualifications

• Experience in a high-growth technology company or similarly dynamic environment, building and scaling operations.
• Prior management experience, including team leadership or direct people management.
• Familiarity with Go-To-Market operations, deal desk workflows, or sales process infrastructure.
• Experience conducting vendor RFPs, law firm evaluations, or managing external legal spend.
• Ability to identify automation opportunities and lead change management efforts to drive organizational adoption of new processes.
• Interest in leveraging emerging technologies, including AI-powered tools, to enhance legal and business operations.

Compensation & Benefits

This is a remote role with highly competitive compensation and benefits, which vary based on the candidate's permanent work location. The base pay ranges for U.S.-based candidates are as follows:

• California, New York, Connecticut, New Jersey: $172,000—$181,500 USD
• Washington: $165,000—$174,000 USD
• Oregon, Delaware, Maine, Massachusetts, Maryland, New Hampshire, Rhode Island, Vermont, District of Columbia, Pennsylvania, Virginia, Colorado, Texas, Illinois, Hawaii: $158,000—$166,500 USD
• All other states: $143,000—$151,000 USD

The role is also eligible for new hire equity grants and annual refresh grants.

Location

This position is remote with flexibility to work from home, an office, or other preferred locations while maintaining connectivity through regular in-person events.