Managing Counsel, Coverage & Insights

Overview

This role involves leading the Coverage & Insights team within Business Unit Legal Solutions (BULS). The position is responsible for:

• Leading a team of experienced insurance coverage and policy experts providing strategic legal consultation and insights aligned with the organization’s US Retail and Global Risk Solutions needs.
• Scaling a foundational practice and supporting framework to deliver key internal and industry insurance coverage and policy insights and trends.
• Driving operational excellence by improving efficiency in legal service delivery, aligning appropriate resources, and using data and technology to optimize performance and surface policy and product insights.

The leader will collaborate across BU Legal and GL&C to optimize resources, develop talent, and advance business and legal goals.

Responsibilities

• Lead and inspire a team of experienced coverage attorneys delivering expert insurance coverage services that enhance risk awareness and drive excellent business outcomes for USRM and GRS.
• Scale and continuously innovate a systemic practice and framework to deliver insights on:
  • Product enhancements and refinements
  • Emerging coverage and industry trends
  • Regulatory changes impacting policy interpretation and coverage matters
• Scale and continuously improve the BULS updated coverage support model with a product and line of business focus.
• Develop and maintain monitoring tools (e.g., dashboards and trackers) to measure team performance, efficiency, and the impact of insights generated.
• Lead continuous improvement initiatives to optimize workflows, resource allocation, and operational effectiveness within Coverage & Insights and BULS.
• Partner with the Agile BU Experts team to manage team performance and capacity, balance workloads, and create bandwidth for supporting key business initiatives and high-demand periods in partnership with BU legal teams.
• Proactively collaborate across BULS, BU Legal teams, and business units to share legal insights that improve business outcomes in line with GL&C’s client engagement model.
• Champion an inclusive, equitable, and engaged team environment focused on growth, development, and high performance.
• Provide legal advice on insurance coverage matters for first- and third-party issues for commercial specialty matters, involving a high degree of original and creative legal endeavor, complex or novel issues, and/or vigorous adverse parties, as needed and appropriate.

Qualifications

• Juris Doctor (J.D.) or Bachelor of Laws (L.L.B.) from an accredited law school, with admission to the bar of at least one U.S. jurisdiction.
• Minimum 15 years of substantial legal experience within insurance coverage and insurance operational environments. Prior leadership or managerial experience preferred.
• Proven experience leading legal teams in complex, cross-functional environments and inspiring a dynamic team through change and continuous improvement.
• Deep understanding of personal and commercial insurance products, including commercial specialty (e.g., Environmental, EPL, Cyber, etc.), lines of business, and insurance operations, including relevant business environment, strategy, and legal implications with clear links to team, department, and enterprise strategies.
• Proven strategic thinking, problem-solving, and proficiency with data to influence decision-making and make compelling cases for change.
• Excellent communication and executive stakeholder management capabilities, with the ability to build trust across multiple groups.
• Growth mindset with demonstrated ability to embrace and drive continuous improvement through innovative technologies, such as Artificial Intelligence, and processes.

Compensation & Benefits

• Pay is determined by factors including skills, experience, education, certifications, and location.
• The full salary range reflects competitive labor market value across the national market and provides opportunity to progress as employees grow and develop within the role.
• Some roles may include a corresponding compensation plan that can include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Benefits and workplace flexibility are described as supporting life and well-being, along with professional development opportunities.

Fair Chance Notices

Fair chance notices apply for:

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco