Mobility Specialist

Overview

This role is within the Onboarding and Mobility team supporting global employment and cross-border transitions. You will help ensure employees move smoothly across borders in line with local requirements, providing immigration and relocation guidance while maintaining compliance and clear stakeholder communication.

Responsibilities

• Provide legal and strategic guidance to clients on immigration compliance service delivery.
• Monitor and manage immigration compliance for relevant products and services.
• Establish, maintain, and strengthen relationships with clients and internal stakeholders.
• Source, manage, and implement in-house immigration services to improve revenue generation, efficiency, and customer satisfaction.
• Analyze, prepare, and submit visa and work permit applications.
• Independently maintain and monitor immigration law to ensure ongoing compliance with regulatory changes and manage internal documentation.
• Handle escalations by determining when senior-level review is required, identifying solutions, and guiding stakeholders to timely resolution.
• Advise on specific travel needs, counsel on immigration processes, and serve as a point of contact for business travel and sponsorship cases.
• Manage case statuses using case management and billing systems.
• Use immigration expertise to provide solution-based responses for complex client cases.
• Work autonomously, taking ownership of day-to-day tasks.
• Proactively improve processes through automation and documentation.

Requirements

• Proven experience in immigration compliance, global mobility, or similar roles, with a focus on immigration.
• Comprehensive understanding of immigration procedures and typical processes used to ensure immigration compliance.
• Ability to thrive in a fast-paced, dynamic work environment.
• Ability to remain composed and efficient under pressure, maintaining high performance during periods of increased workload.
• Experience in the technology sector or with a company undergoing rapid growth and scaling is highly desirable.
• Flexible, adaptable team player who can shift in response to evolving priorities or changing processes.
• Demonstrated customer-facing experience, with strong communication skills and the ability to engage effectively with diverse client bases.
• Strong interest in expanding knowledge of global immigration laws and developing expertise.
• Experience working remotely and/or asynchronously with minimal oversight is an advantage.
• Must write and speak English fluently (additional languages are a plus).

Preferred Qualifications

• Experience in the technology sector or with a company undergoing rapid growth and scaling.

Compensation & Benefits

• Annual salary range for this full-time position: $1—$3 COP

Benefits (full details available in the Benefits & Perks Handbook; availability may vary by country):

• Work from anywhere
• Flexible paid time off
• Flexible working hours (async)
• 16 weeks paid parental leave
• Budget towards co-working spaces, learning and wellness (including gym memberships)
• Mental health support services
• Stock options
• Home office budget & IT equipment

Location

• LAMER

Reporting & Team

• Reports to: Manager, Mobility
• Team: Mobility
• Start date: As soon as possible

Application Process

• Profile review
• Interview with recruiter
• Interview with Manager of Mobility Operations
• Team interview
• Bar Raiser interview
• Prior employment verification check(s)

Applications are accepted on an ongoing basis.

Additional Application Notes

• Applications and CV must be submitted in English.
• If you don’t have an up-to-date CV, you may submit a copy of your LinkedIn profile instead.
• Accommodations: candidates who need accommodations are encouraged to request one from their recruiter.
• Pronouns may be requested at the interview stage.
• Candidates may have the option to answer an anonymous demographic questionnaire when applying.