Paralegal, Contracts & Operations

Overview

A growing technology company is seeking a proactive, commercially minded Paralegal to join their Contracts & Legal Operations team. This role involves managing a broad range of responsibilities including commercial contracts, procurement, office administration, and operational legal matters. The Paralegal will serve as a key interface between customers, vendors, and internal teams, managing contracts end-to-end, supporting deal deployment, and helping scale operational infrastructure. Collaboration with the Director of Operations, Sales, Finance, and IT/Security teams is essential to ensure contracting and operational processes are efficient, compliant, and scalable.

Responsibilities

• Draft, review, and negotiate various commercial agreements such as customer contracts, NDAs, vendor agreements, procurement terms, and amendments
• Act as the primary contact for customers on contractual matters, ensuring obligations are clearly communicated, understood, and monitored throughout the contract lifecycle
• Review terms and conditions to identify and mitigate risks related to financial terms, acceptance criteria, delivery requirements, warranty, intellectual property, termination, indemnification, and other material risk areas
• Support deployment efforts by structuring contracts, pricing frameworks, and operational setups for new customer and partner engagements
• Develop scalable solutions to improve contracting efficiency, including template management, playbook development, and automation
• Collaborate with Sales, Finance, Product, and legal teams to streamline contract management processes and drive continuous improvement
• Implement and administer the Contract Lifecycle Management (CLM) platform, including redline workflows, approval routing, Salesforce integration, and automated tracking
• Support procurement activities by evaluating vendor terms, tracking renewal schedules, and managing pricing insights across the vendor portfolio
• Assist with internal scaling initiatives such as office lease management, office expansion, and international operational setup
• Manage office operations including headquarters building support, lease administration, and vendor/facilities management
• Provide advice on legal matters including information security, compliance, intellectual property rights, and data privacy; negotiate data protection agreements and respond to data privacy queries
• Maintain familiarity with CLM and security tools relevant to contract governance and compliance
• Support internal initiatives such as Department of Defense (DOD) compliance, risk management activities, and audit preparation
• Monitor regulatory and contractual obligations, proactively flagging upcoming milestones, renewals, and risks to relevant stakeholders

Requirements

• Bachelor's degree and paralegal certificate from an ABA-approved program or equivalent legal training
• Minimum of 3 years of paralegal or contracts experience, preferably in SaaS, technology, or fast-growth companies
• Experience with strategic business agreements, information security and compliance, intellectual property, and data privacy, including negotiating data protection agreements
• Strong knowledge of commercial contract structures, risk identification, and mitigation strategies
• Experience with CLM platforms and/or security/compliance tools such as Summize, Ironclad, or DocuSign
• Familiarity with Salesforce or equivalent CRM systems and contract integration with deal workflows
• Excellent written and verbal communication skills, capable of explaining complex legal concepts clearly to business stakeholders
• Strong organizational skills with the ability to manage multiple concurrent workstreams independently
• High level of integrity, discretion, and attention to detail
• Comfortable working in a fast-paced, scaling environment with evolving processes

Preferred Qualifications

• Versatile self-starter able to independently handle diverse topics such as security questionnaires, compliance, or legal requests
• Experience with office lease administration and facilities management
• Familiarity with Department of Defense compliance requirements or government contracting standards
• Knowledge of international operations, entity setup, or cross-border contracting
• Exposure to construction industry contracts, lien waivers, or project-based procurement
• Experience supporting Deal Desk or Revenue Operations functions
• Working knowledge of GDPR, CCPA, and other data privacy frameworks as applied to commercial agreements

Compensation & Benefits

• Salary range: $85,000 to $115,000 annually (US-based roles)
• Actual salary offer will consider skills, qualifications, and experience
• Eligibility for a corporate bonus of up to 30%

Location

This position is available on-site in San Francisco, California, or fully remote within the United States. The headquarters are centrally located near the Embarcadero Bart station in San Francisco.