Paralegal Manager

Overview

This role is responsible for administering the Paralegal Program firmwide and ensuring high-quality legal support for Firm lawyers handling transactional, compliance, and litigation matters.

The Paralegal Manager reports to the Director – Paralegals & Practice Professionals and drives operational efficiency, professional development, and delivery of excellent legal support across the organization. This position may be filled remotely or in any of the organization’s locations.

The ideal candidate will have experience supporting sophisticated multi-jurisdictional mass tort and complex product liability lawsuits as part of a collaborative team. The role primarily supports the Firm’s Complex Tort Strategic Business Unit and requires expertise directing large teams of paralegals working on high-volume litigation cases.

Responsibilities

Leadership

• Stay informed of developments, legal industry trends, and Complex Tort trends.
• Lead and manage paralegals to ensure delivery of excellent services to stakeholders.
• Demonstrate process improvement and workflow design acumen.
• Maintain a solid understanding of business operations, project management methodologies, and industry trends.
• Collaborate with leadership and cross-functionally to provide support to the Practice Professional Program.
• Assess opportunities to integrate automation and AI tools to optimize paralegal workflows.
• Collaborate with leadership and cross-functionally to meet strategic objectives.

Staffing

• Oversee paralegal work allocation to ensure excellent legal support to attorneys.
• Collaborate with the legal recruiting team to identify, interview, and make paralegal hiring recommendations.
• Facilitate paralegal departures and transitions, with support of the People Business Partner and Practice Specialty Center Leaders.
• Coordinate regular paralegal firmwide meetings and communications.
• Participate in onboarding of new hires, introducing them to culture, systems, and workflows.

Training & Career Development

• Collaborate with Practice Specialty Center Leaders and the Professional Development team to develop appropriate industry-related training programs.
• Manage the paralegal mentoring program.

Performance Management

• Collaborate with the Performance and Compensation team and Managing Directors on annual performance evaluations and compensation recommendations for Paralegals and Practice Professionals.
• Provide consistent feedback to paralegals as part of ongoing development.
• Monitor adherence to Firm policies, legal standards, and ethical guidelines while promoting consistency and fairness.
• Foster a culture of accountability, efficiency, and client-centered service excellence.

Productivity

• Monitor overall productivity, including utilization, overtime, and time entry compliance.
• Develop, maintain, and continuously improve reporting methodologies related to performance metrics.
• Identify inefficiencies and contribute to implementation of improvements that enhance operational efficiency.

Requirements

• Bachelor’s degree in legal studies, business administration, or related field; or combination of education and commensurate work experience required.
• Minimum 5 years of management experience in legal or Complex Torts.
• Minimum 3 years of paralegal experience in corporate, regulatory, or Complex Tort litigation matters.
• Demonstrate strong judgment, organizational, and time-management skills.
• High level of professional integrity and ability to maintain confidentiality.
• Excellent analytical, problem-solving, prioritization, and communication skills.
• Experience with performance management and policy enforcement.
• Exhibit high emotional intelligence, discretion, and sound judgment.
• Proficient in project management tools and data interpretation.
• Collaborative approach and adaptability to evolving business demands.

Compensation & Benefits

Compensation is commensurate with skill and experience. The exact compensation varies based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges by location are:

• State of California: $120,000 - $244,000
• State of Colorado: $110,000 - $196,000
• State of Connecticut: $95,000 - $241,000
• State of Illinois: $108,000 - $210,000
• State of Maine: $81,000 - $188,000
• State of Maryland: $116,000 - $176,000
• State of Massachusetts: $120,000 - $229,000
• State of Minnesota: $120,000 - $198,000
• Jersey City, NJ: $130,000 - $236,000
• State of New York: $111,000 - $241,000
• State of Vermont: $118,000 - $227,000
• State of Virginia: $78,000 - $227,000
• State of Washington: $116,000 - $220,000
• Washington, D.C.: $154,000 - $227,000

The salaries above do not include a discretionary bonus. Bonus opportunities are non-guaranteed and dependent upon individual and firm performance.

Full-time benefits include:

• Medical and dental coverage
• Life insurance
• Short-term and long-term disability insurance
• Pre-tax flexible spending account for certain medical and dependent care expenses
• Employee assistance program
• Paid Time Off
• Paid holidays
• Participation in a retirement plan program after meeting eligibility requirements
• And more

Location

Remote or in any of the organization’s locations across the United States.