Paralegal Manager

Overview

This position is responsible for administering the Paralegal Program firmwide, driving operational efficiency, supporting professional development, and ensuring high-quality legal support for attorneys handling transactional, compliance, and litigation matters.

The Paralegal Manager reports to the Director – Paralegals & Practice Professionals. This role may be filled remotely, or in any of the organization’s locations.

Responsibilities

Leadership

• Stay informed of developments, legal industry trends, and Complex Tort trends.
• Lead and manage paralegals to ensure delivery of excellent services to stakeholders.
• Demonstrate process improvement and workflow design acumen.
• Apply a solid understanding of business operations, project management methodologies, and industry trends.
• Collaborate with leadership and cross-functionally to provide support to the Practice Professional Program.
• Assess opportunities to integrate automation and AI tools to optimize paralegal workflows.
• Collaborate with leadership and cross-functionally to meet strategic objectives.

Staffing

• Oversee paralegal work allocation to ensure excellent legal support to attorneys.
• Collaborate with the legal recruiting team to identify, interview, and make paralegal hiring recommendations.
• Facilitate paralegal departures and transitions, with support of the People Business Partner and Practice Specialty Center Leaders.
• Coordinate regular firmwide paralegal meetings and communications.
• Participate in the onboarding of new hires, introducing them to culture, systems, and workflows.

Training & Career Development

• Collaborate with Practice Specialty Center Leaders and the Professional Development team to develop appropriate industry-related training programs.
• Manage the paralegal mentoring program.

Performance Management

• Collaborate with the Performance and Compensation team and Managing Directors on annual performance evaluations and compensation recommendations for Paralegals and Practice Professionals.
• Provide consistent feedback to support ongoing development.
• Monitor adherence to firm policies, legal standards, and ethical guidelines while promoting consistency and fairness.
• Foster a culture of accountability, efficiency, and client-centered service excellence.

Productivity

• Monitor overall productivity, including utilization, overtime, and time entry compliance.
• Develop, maintain, and continuously improve reporting methodologies related to performance metrics.
• Identify inefficiencies and contribute to implementation of improvements that enhance operational efficiency.

Requirements

• Bachelor’s degree in legal studies, business administration, or related field; or combination of education and commensurate work experience required.
• Minimum 5 years of management experience in legal or Complex Torts.
• Minimum 3 years of Paralegal experience in corporate, regulatory, or Complex Tort litigation matters.
• Demonstrated strong judgement, organizational, and time-management skills.
• High level of professional integrity and ability to maintain confidentiality.
• Excellent analytical, problem-solving, prioritization, and communication skills.
• Experience with performance management and policy enforcement.
• Exhibit high emotional intelligence, discretion, and sound judgement.
• Proficient in project management tools and data interpretation.
• Collaborative approach and adaptability to evolving business demands.

Preferred Qualifications

• Experience with sophisticated multi-jurisdictional mass tort & complex product liability lawsuits as part of a collaborative team.
• Expertise directing large teams of paralegals handling high-volume litigation cases.

Compensation & Benefits

Compensation is commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges:

• State of California: $120,000 - $244,000
• State of Colorado: $110,000 - $196,000
• State of Connecticut: $95,000 - $241,000
• State of Illinois: $108,000 - $210,000
• State of Maine: $81,000 - $188,000
• State of Maryland: $116,000 - $176,000
• State of Massachusetts: $120,000 - $229,000
• State of Minnesota: $120,000 - $198,000
• Jersey City, NJ: $130,000 - $236,000
• State of New York: $111,000 - $241,000
• State of Vermont: $118,000 - $227,000
• State of Virginia: $78,000 - $227,000
• State of Washington: $116,000 - $220,000
• Washington, D.C.: $154,000 - $227,000

Salaries do not include a discretionary bonus. Bonus opportunities are non-guaranteed and dependent upon individual and firm performance.

Full-time employees receive benefits including:

• Medical and dental coverage
• Life insurance
• Short-term and long-term disability insurance
• Pre-tax flexible spending account for certain medical and dependent care expenses
• Employee assistance program
• Paid Time Off
• Paid holidays
• Participation in a retirement plan program after meeting eligibility requirements
• And more

Location

Remote or in any of the organization’s locations.

Additional Information

This description is intended to describe the general content of and requirements for the performance of this job and is not an exhaustive list of essential functions, responsibilities, or requirements. Reasonable accommodations will be provided as necessary to allow individuals with disabilities to apply for and/or perform the essential functions of a position.

Cover letter and resume are required when applying.

EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.