Overview
This role administers the Paralegal Program firmwide and drives operational efficiency, professional development, and high-quality legal support for attorneys handling transactional, compliance, and litigation matters.
The Paralegal Manager reports to the Director – Paralegals & Practice Professionals and supports the Firm’s Complex Tort Strategic Business Unit. The position may be filled remotely, or in any of the organization’s locations.
Responsibilities
Leadership
- Stay informed of developments, legal industry and Complex Tort trends.
- Lead and manage paralegals to ensure delivery of excellent services to stakeholders.
- Demonstrate process improvement and workflow design acumen.
- Apply knowledge of business operations, project management methodologies, and industry trends.
- Collaborate with leadership and cross-functionally to provide support to the Practice Professional Program.
- Assess opportunities to integrate automation and AI tools to optimize paralegal workflows.
- Collaborate with leadership and cross-functionally to meet strategic objectives.
Staffing
- Oversee paralegal work allocation to ensure excellent legal support to attorneys.
- Collaborate with the legal recruiting team to identify, interview and make paralegal hiring recommendations.
- Facilitate paralegal departures and transitions, with support of the People Business Partner and Practice Specialty Center Leaders.
- Coordinate regular paralegal firmwide meetings and communications.
- Participate in onboarding of new hires, introducing them to culture, systems, and workflows.
Training & Career Development
- Collaborate with Practice Specialty Center Leaders and the Professional Development team to develop appropriate industry-related training programs.
- Manage the paralegal mentoring program.
Performance Management
- Collaborate with the Performance and Compensation team and Managing Directors on paralegals and Practice Professionals annual performance evaluations and compensation recommendations.
- Provide consistent feedback to paralegals as part of ongoing development.
- Monitor adherence to firm policies, legal standards, and ethical guidelines while promoting consistency and fairness.
- Foster a culture of accountability, efficiency, and client-centered service excellence within the team.
Productivity
- Monitor overall productivity, including utilization, overtime, and time entry compliance.
- Develop, maintain, and continuously improve reporting methodologies related to performance metrics.
- Identify inefficiencies and contribute to implementation of improvements that enhance operational efficiency.
Requirements
- Bachelor’s degree in legal studies, business administration, or related field; or combination of education and commensurate work experience required.
- Minimum 5 years of management experience in legal or Complex Torts.
- Minimum 3 years of Paralegal experience in corporate, regulatory, or Complex Tort litigation matters.
- Strong judgment, organizational, and time-management skills.
- High level of professional integrity and ability to maintain confidentiality.
- Excellent analytical, problem-solving, prioritization and communication skills.
- Experience with performance management and policy enforcement.
- High emotional intelligence, discretion, and sound judgment.
- Proficient in project management tools and data interpretation.
- Collaborative approach and adaptability to evolving business demands.
Preferred Qualifications
- Experience with sophisticated multi-jurisdictional mass tort & complex product liability lawsuits as part of a collaborative team.
- Expertise directing large teams of paralegals handling high-volume litigation cases.
Compensation & Benefits
Compensation is commensurate with skill and experience. Exact compensation varies based on skills, experience, location, and other factors permitted by law.
Expected compensation ranges by location:
- State of California: $120,000 - $244,000
- State of Colorado: $110,000 - $196,000
- State of Connecticut: $95,000 - $241,000
- State of Illinois: $108,000 - $210,000
- State of Maine: $81,000 - $188,000
- State of Maryland: $116,000 - $176,000
- State of Massachusetts: $120,000 - $229,000
- State of Minnesota: $120,000 - $198,000
- Jersey City, NJ: $130,000 - $236,000
- State of New York: $111,000 - $241,000
- State of Vermont: $118,000 - $227,000
- State of Virginia: $78,000 - $227,000
- State of Washington: $116,000 - $220,000
- Washington, D.C.: $154,000 - $227,000
Salaries do not include a discretionary bonus. Bonus opportunities are non-guaranteed and dependent on individual and firm performance.
Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more.
Location
This position may be filled remotely, or in any of the organization’s locations.