Paralegal Manager

Overview

This role involves administering the Paralegal Program firmwide and ensuring high-quality legal support for attorneys handling transactional, compliance, and litigation matters. The Paralegal Manager reports to the Director – Paralegals & Practice Professionals and helps drive operational efficiency, professional development, and workflow improvements.

The position primarily supports the Firm’s Complex Tort Strategic Business Unit and may be filled remotely or in any of the organization’s locations.

Responsibilities

Leadership

• Stay informed of developments in the legal industry and Complex Tort trends.
• Lead and manage paralegals to ensure delivery of excellent services to stakeholders.
• Demonstrate process improvement and workflow design acumen.
• Apply a solid understanding of business operations, project management methodologies, and industry trends.
• Collaborate with leadership and cross-functionally to support the Practice Professional Program.
• Identify opportunities to integrate automation and AI tools to optimize paralegal workflows.
• Collaborate with leadership and cross-functionally to meet strategic objectives.

Staffing

• Oversee paralegal work allocation to ensure excellent legal support to attorneys.
• Collaborate with the legal recruiting team to identify, interview, and make paralegal hiring recommendations.
• Facilitate paralegal departures and transitions with support from the People Business Partner and Practice Specialty Center Leaders.
• Coordinate regular paralegal firmwide meetings and communications.
• Participate in onboarding of new hires, introducing them to systems, workflows, and the team environment.

Training & Career Development

• Collaborate with Practice Specialty Center Leaders and the Professional Development team to develop industry-related training programs.
• Manage the paralegal mentoring program.

Performance Management

• Collaborate with the Performance and Compensation team and Managing Directors on annual performance evaluations and compensation recommendations for Paralegals and Practice Professionals.
• Provide consistent feedback to support ongoing development.
• Monitor adherence to firm policies, legal standards, and ethical guidelines while promoting consistency and fairness.
• Foster a culture of accountability, efficiency, and client-centered service excellence.

Productivity

• Monitor overall productivity, including utilization, overtime, and time entry compliance.
• Develop, maintain, and continuously improve reporting methodologies related to performance metrics.
• Identify inefficiencies and contribute to implementation of improvements that enhance operational efficiency.

Requirements

• Bachelor’s degree in legal studies, business administration, or related field; or combination of education and commensurate work experience.
• Minimum 5 years of management experience in legal or Complex Torts.
• Minimum 3 years of paralegal experience in corporate, regulatory, or Complex Tort litigation matters.
• Strong judgment, organizational, and time-management skills.
• High level of professional integrity and ability to maintain confidentiality.
• Excellent analytical, problem-solving, prioritization, and communication skills.
• Experience with performance management and policy enforcement.
• Demonstrated emotional intelligence, discretion, and sound judgment.
• Proficiency in project management tools and data interpretation.
• Collaborative approach and adaptability to evolving business demands.

Preferred Qualifications

• Experience with sophisticated multi-jurisdictional mass tort & complex product liability lawsuits as part of a collaborative team.
• Expertise directing large teams of paralegals handling high-volume litigation cases.

Compensation & Benefits

Compensation

Employees are entitled to compensation commensurate with skill and experience. Exact compensation varies based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges for this position include:

• State of California: $120,000 - $244,000
• State of Colorado: $110,000 - $196,000
• State of Connecticut: $95,000 - $241,000
• State of Illinois: $108,000 - $210,000
• State of Maine: $81,000 - $188,000
• State of Maryland: $116,000 - $176,000
• State of Massachusetts: $120,000 - $229,000
• State of Minnesota: $120,000 - $198,000
• Jersey City, NJ: $130,000 - $236,000
• State of New York: $111,000 - $241,000
• State of Vermont: $118,000 - $227,000
• State of Virginia: $78,000 - $227,000
• State of Washington: $116,000 - $220,000
• Washington, D.C.: $154,000 - $227,000

The above salaries do not include a discretionary bonus. Bonus opportunities are non-guaranteed and dependent upon individual and firm performance.

Benefits

Full-time employees receive benefits including:

• Medical and dental coverage
• Life insurance
• Short-term and long-term disability insurance
• Pre-tax flexible spending account for certain medical and dependent care expenses
• Employee assistance program
• Paid Time Off
• Paid holidays
• Participation in a retirement plan program after meeting eligibility requirements
• More

Location

Remote or in any of the organization’s locations.

Additional Information

• This role includes reasonable accommodation provisions as necessary for individuals with disabilities.
• Please include a cover letter and resume when applying.
• EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.