Paralegal Manager

Overview

This role involves administering the Paralegal Program firmwide, driving operational efficiency, fostering professional development, and ensuring high-quality legal support for attorneys handling transactional, compliance, and litigation matters.

The Paralegal Manager reports to the Director – Paralegals & Practice Professionals. This position may be filled remotely, or in any of the organization’s locations.

Responsibilities

Leadership

• Stay informed of developments in the legal industry and Complex Tort trends.
• Lead and manage paralegals to ensure excellent service delivery to stakeholders.
• Demonstrate process improvement and workflow design acumen.
• Maintain a solid understanding of business operations, project management methodologies, and industry trends.
• Collaborate with leadership and cross-functionally to support the Practice Professional Program.
• Assess opportunities to integrate automation and AI tools to optimize paralegal workflows.
• Collaborate with leadership and cross-functionally to meet strategic objectives.

Staffing

• Oversee paralegal work allocation to ensure strong legal support for attorneys.
• Collaborate with the legal recruiting team to identify, interview, and make paralegal hiring recommendations.
• Facilitate paralegal departures and transitions, supported by the People Business Partner and Practice Specialty Center Leaders.
• Coordinate regular paralegal firmwide meetings and communications.
• Participate in onboarding of new hires, introducing them to culture, systems, and workflows.

Training & Career Development

• Collaborate with Practice Specialty Center Leaders and the Professional Development team to develop appropriate industry-related training programs.
• Manage the paralegal mentoring program.

Performance Management

• Collaborate with the Performance and Compensation team and Managing Directors on annual performance evaluations and compensation recommendations for Paralegals and Practice Professionals.
• Provide consistent feedback to paralegals as part of ongoing development.
• Monitor adherence to firm policies, legal standards, and ethical guidelines while promoting consistency and fairness.
• Foster a culture of accountability, efficiency, and client-centered service excellence.

Productivity

• Monitor overall productivity, including utilization, overtime, and time entry compliance.
• Develop, maintain, and continuously improve reporting methods related to performance metrics.
• Identify inefficiencies and contribute to implementing improvements that enhance operational efficiency.

Requirements

• Bachelor’s degree in legal studies, business administration, or related field; or a combination of education and commensurate work experience required.
• Minimum 5 years of management experience in legal or Complex Torts.
• Minimum 3 years of Paralegal experience in corporate, regulatory, or Complex Tort litigation matters.
• Demonstrated strong judgment, organization, and time-management skills.
• High level of professional integrity and ability to maintain confidentiality.
• Excellent analytical, problem-solving, prioritization, and communication skills.
• Experience with performance management and policy enforcement.
• Demonstrated high emotional intelligence, discretion, and sound judgment.
• Proficient in project management tools and data interpretation.
• Collaborative approach and adaptability to evolving business demands.

Preferred Qualifications

• Experience with sophisticated multi-jurisdictional mass tort & complex product liability lawsuits as part of a collaborative team.
• Expertise directing large teams of paralegals handling high-volume litigation cases.

Compensation & Benefits

Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges by location:

• State of California: $120,000 - $244,000
• State of Colorado: $110,000 - $196,000
• State of Connecticut: $95,000 - $241,000
• State of Illinois: $108,000 - $210,000
• State of Maine: $81,000 - $188,000
• State of Maryland: $116,000 - $176,000
• State of Massachusetts: $120,000 - $229,000
• State of Minnesota: $120,000 - $198,000
• Jersey City, NJ: $130,000 - $236,000
• State of New York: $111,000 - $241,000
• State of Vermont: $118,000 - $227,000
• State of Virginia: $78,000 - $227,000
• State of Washington: $116,000 - $220,000
• Washington, D.C.: $154,000 - $227,000

The above salaries do not include a discretionary bonus. Bonus opportunities are non-guaranteed and depend on individual and firm performance.

Full-time employees receive benefits including:

• Medical and dental coverage
• Life insurance
• Short-term and long-term disability insurance
• Pre-tax flexible spending account for certain medical and dependent care expenses
• Employee assistance program
• Paid Time Off
• Paid holidays
• Participation in a retirement plan program after meeting eligibility requirements
• And more

Location

This position may be filled remotely, or in any of the organization’s locations.