Overview
This role serves as an innovation partner for the Litigation Practice Specialty Centers (PSC), helping improve legal service delivery through practice innovation, knowledge management, workflow optimization, and technology adoption. The position supports practice leaders, attorneys, and business teams to identify and implement innovative approaches that improve scalability and strengthen client outcomes—while ensuring work product remains guided by attorney judgment.
This position is remote.
Responsibilities
Practice Partnership
- Serve as the primary Practice Innovation liaison for the Litigation PSC, providing strategic advice on innovation and knowledge management matters.
- Build trusted relationships with attorneys and practice leaders to identify opportunities to improve legal service delivery, knowledge sharing, productivity, and client value.
- Translate practice and client needs into actionable knowledge, innovation, workflow, and technology initiatives.
- Facilitate collaboration between attorneys and business teams to develop and implement practical solutions.
Innovation & Asset Development
- Develop, prototype, test, refine, maintain, and govern practice-specific knowledge assets, including playbooks, knowledge repositories, precedents, databases, workflows, templates, prompts, skills, and other solutions that can be reused across matters and practice groups.
- Capture attorney experience, institutional knowledge, and best practices, translating them into scalable assets that improve consistency, quality, and client value across the firm.
- Analyze legal workflows and deliverables to identify opportunities for automation, AI enablement, workflow improvement, and client-facing solutions; translate successful practices into scalable workflows and reusable resources.
- Evaluate and pilot legal technology and AI tools, including conducting comparative analyses and providing recommendations about purchase, expansion, and retirement of solutions.
- Coordinate with technology and business teams to ensure solutions are secure, scalable, sustainable, and aligned with firm governance requirements.
Attorney Enablement & Adoption
- Develop and deliver training, workshops, demonstrations, and support materials related to knowledge resources, technology, and innovation initiatives, in coordination with the Learning team.
- Advise attorneys and business professionals on effective use of firm tools, knowledge assets, and workflows.
- Promote adoption through practical use cases, demonstrations, pilot programs, and ongoing engagement with practice groups.
- Gather user feedback and adoption insights to refine solutions and maximize business impact.
- Monitor adoption, usage, feedback, and implementation barriers; adjust training, communications, and solution design accordingly.
Client Value & Impact
- Lead innovation, knowledge management, and workflow improvement projects for the Litigation PSC from concept through implementation.
- Contribute to the development of client-facing solutions, alternative service delivery models, and other strategic innovation initiatives.
- Support client presentations, demonstrations, feedback sessions, proposals, and business development initiatives that showcase Practice Innovation capabilities.
- Measure, communicate, and continuously improve initiative impact through adoption metrics, stakeholder feedback, lessons learned, and outcome assessment.
- Capture and share successful use cases, implementation lessons, and innovation success stories to expand impact across PSCs and more broadly.
- Monitor developments in legal technology, knowledge management, artificial intelligence, and legal service delivery; participate in relevant firm, client, and industry events.
Requirements
- J.D. and a 4-year degree in a relevant field required.
- Minimum 5 years’ experience as a practicing attorney or in knowledge management, innovation, or legal operations.
- Proven experience with legal technology, generative AI, knowledge management principles, and process improvement.
- Demonstrated ability to identify business challenges, develop practical, scalable solutions, and drive organizational change.
- Excellent communication skills, including the ability to collaborate with diverse teams and communicate complex concepts to non-technical stakeholders.
- Exceptional relationship-building, consulting, and stakeholder management skills, with the ability to influence and drive change without direct authority.
- Strong analytical and problem-solving abilities, with a proactive and innovative mindset.
Compensation & Benefits
Compensation is commensurate with skill and experience. Exact compensation varies based on skills, experience, location, and other factors permitted by law.
Expected compensation ranges by location:
- California: $155,000–$317,000
- Cleveland, OH: $149,000–$220,000
- Colorado: $143,000–$225,000
- Connecticut: $124,000–$313,000
- Illinois: $141,000–$273,000
- Maine: $106,000–$244,000
- Maryland: $151,000–$228,000
- Massachusetts: $155,000–$297,000
- Minnesota: $155,000–$257,000
- Jersey City, NJ: $169,000–$306,000
- New York: $145,000–$313,000
- Virginia: $154,000–$295,000
- Vermont: $154,000–$295,000
- Washington: $151,000–$286,000
- Washington, D.C.: $201,000–$295,000
Salaries do not include a discretionary bonus. Bonus opportunities are non-guaranteed and dependent upon individual and firm performance.
Full-time employees receive benefits including:
- Medical and dental coverage
- Life insurance
- Short-term and long-term disability insurance
- Pre-tax flexible spending account for certain medical and dependent care expenses
- Employee assistance program
- Paid Time Off
- Paid holidays
- Participation in a retirement plan program after meeting eligibility requirements
Location
Remote.
Application Materials
Please include a cover letter and resume when applying.