Remote Insurance Defense Paralegal
Overview
This role involves providing experienced virtual paralegal support to law firms across various practice areas and states. The paralegal will serve as the primary point of contact for assigned clients, working independently to meet client needs and expectations. Support from an Account Supervisor will be provided to assist with client relationship management, plan modifications, and quality feedback.
Paralegals are expected to deliver high-quality professional services by managing tasks and projects assigned by clients, ensuring timely and accurate execution. Consistent and proactive communication with clients and supervisors is essential. Availability during agreed business hours is required, with flexibility but no expectation of around-the-clock availability.
Responsibilities
- Serve as main contact for assigned client(s), understanding their specific needs and preferences
- Manage high-volume email inboxes, prioritize communications, and flag urgent matters
- Draft responses and maintain organized correspondence workflows
- Ensure important deadlines and follow-ups are met
- Conduct factual and legal research using AI-powered legal tools
- Monitor and report on AI-related workflows within an insurance claims environment
- Evaluate information from legal databases and AI platforms
- Track and maintain records for approximately 140 active insurance claims
- Identify issues requiring attorney attention
- Support database management and reporting
- Develop and improve standard operating procedures (SOPs), workflows, and organizational systems
- Recommend tools and processes to enhance productivity
- Assist with case management software implementation and setup
- Provide additional administrative support including calendar management, scheduling, meeting coordination, and project support
Requirements
- Minimum of 3 years of paralegal experience or equivalent legal industry background
- Exceptional attention to detail and organizational skills
- Strong written communication abilities
- Experience conducting legal research
- Comfortable learning and utilizing AI-powered legal tools
- Ability to work independently and proactively identify solutions
- U.S.-based candidate
Preferred Qualifications
- Experience with legal AI platforms and databases
- Familiarity with ChatGPT, Claude, or similar AI tools
- Background in insurance defense, insurance coverage, or claims-related work
- Experience implementing systems, workflows, or operational improvements
- Case management software experience
Compensation & Benefits
- Position classified as a 1099 independent contractor role
- Minimum pay rate of $28 per hour for paralegal work, depending on client plan size, practice area, and need
- $20 per hour for legal assistant work
- Approximately 80 hours per month to start, with potential for growth
- Flexible schedule preferred during Pacific Time business hours
Location
- U.S.-based candidates only
Additional Information
This application is to join the contractor network and does not guarantee hours or client assignments. Candidates will be matched to client opportunities based on skills and interests.
Candidates should be vigilant against recruitment scams. Legitimate communications will come from official company email domains. No payment or personal financial information will ever be requested during the hiring process. Equipment is not provided or required to be purchased by candidates.