Remote Insurance Defense Paralegal
Overview
A legal services provider is seeking experienced virtual paralegals to support law firms across various practice areas and states. These U.S.-based paralegals work independently with assigned law firm clients, providing high-level professional support tailored to each client’s needs. Paralegals serve as the main point of contact for their clients and collaborate with an assigned Account Supervisor to ensure quality, communication, and plan management.
Responsibilities
- Serve as primary contact for assigned law firm clients, understanding their specific needs and preferences
- Perform tasks and projects as assigned by clients, ensuring timely and high-quality execution
- Maintain consistent, proactive communication with clients and Account Supervisors
- Enter time daily using provided tools and respond to communications within agreed response times
- Maintain detailed and up-to-date client profiles
- Manage high-volume email inboxes, prioritize communications, and flag urgent matters
- Draft responses and maintain organized correspondence workflows
- Monitor and track approximately 140 active insurance claims, maintaining accurate records and status updates
- Conduct factual and legal research using AI-powered legal tools
- Assist with monitoring and reporting on AI-related workflows within insurance claims environments
- Create and improve standard operating procedures (SOPs), workflows, and organizational systems
- Recommend tools and processes to improve productivity
- Support calendar management, meeting coordination, and special projects
Requirements
- Minimum of 3 years of paralegal experience or equivalent legal industry background
- Exceptional attention to detail and strong organizational skills
- Strong written communication abilities
- Experience conducting legal research
- Comfortable learning and utilizing AI-powered legal tools
- Ability to work independently and proactively identify solutions
- U.S.-based candidate
Preferred Qualifications
- Experience with legal AI platforms and databases
- Familiarity with ChatGPT, Claude, or similar AI tools
- Background in insurance defense, insurance coverage, or claims-related work
- Experience implementing systems, workflows, or operational improvements
- Case management software experience
Compensation & Benefits
- This is a 1099 independent contractor position
- Paralegal work is compensated at a minimum of $28 per hour, depending on client plan size, practice area, and need
- Legal assistant work is compensated at $20 per hour
- Approximately 80 hours per month to start, with potential for growth
- Flexible schedule preferred during Pacific Time business hours
Location
- U.S.-based candidates only
Additional Information
- This opportunity involves joining a contractor network; hours and client assignments are not guaranteed
- Paralegals may be matched to clients based on specialty, practice area, and state
Security Notice
Candidates should be aware of recruitment scams impersonating representatives. Legitimate recruitment communications will never request payment or personal financial information and will only come from official company email domains. Equipment is not provided or required to be purchased by candidates. Suspicious communications should be reported immediately.