Remote Legal Billing Specialist

Overview

An experienced Legal Billing or Accounting Specialist is needed to support a large, international law firm in managing accurate, timely, and compliant client billing. This fully remote role involves handling a wide range of billing and accounting inquiries, maintaining precise account records, and ensuring matters align with client-specific billing guidelines. The position offers exposure to complex legal billing processes and systems within a major law firm environment.

Responsibilities

• Review and resolve accounting and billing inquiries from internal team members and clients promptly and professionally.
• Escalate complex or unresolved billing and accounting issues to appropriate parties.
• Maintain accurate account and billing information and statuses in firm systems.
• Research billing and account information requests and provide thorough, documented follow-up.
• Process internal requests for billing updates, including changes to billing arrangements and client instructions.
• Accurately enter new business billing intake information as needed.
• Set up new billing matters in accordance with client guidelines and firm policies.
• Perform data updates such as addresses, contact information, client groups, insurance, and billing details.
• Review billing guidelines to ensure proper matter setup regarding billing rates and contractual agreements.
• Support eBilling processes, including preparation and submission of electronic invoices through designated platforms.
• Collaborate with internal stakeholders to ensure accurate invoicing, collections support, and resolution of billing discrepancies.
• Utilize Excel and other tools for data entry, reporting, and analysis related to billing and accounts receivable.

Requirements

• Minimum of 2 years of client billing or accounting experience, preferably in a professional services or legal environment.
• Strong accounts receivable and billing collections experience.
• Hands-on experience with legal billing processes and terminology.
• Experience with eBilling systems and electronic invoicing workflows.
• Proficiency in MS Office, especially Excel, for data entry, reporting, and analysis.
• Experience providing billing-focused customer service to internal teams and external clients.
• Familiarity with legal billing software such as Aderant and Chrome River.
• Ability to interpret billing guidelines and apply them to matter setup and billing configurations.
• Strong attention to detail and accuracy in updating account, contact, and billing information.
• Effective written and verbal communication skills for handling inquiries and documenting resolutions.
• Ability to manage multiple tasks and deadlines in a fast-paced, high-volume billing environment.
• High school diploma or equivalent required.
• Experience working in a large law firm or professional services organization preferred.
• Familiarity with ServiceNow or similar ticketing and request-management systems.
• Comfortable working with multiple billing and financial systems simultaneously.
• Strong organizational skills and ability to prioritize work based on operational needs.
• Proactive approach to problem-solving and continuous improvement in billing processes.

Work Environment

• Fully remote position supporting a large, international law firm within the United States.
• Must be able to commute to a US office if needed for occasional in-person requirements.
• Initial onboarding period of approximately 2 to 3 weeks with a schedule of 9:30 a.m. to 6:00 p.m. EST.
• Permanent schedule after onboarding is 12:00 p.m. to 8:30 p.m. EST, providing afternoon and evening coverage.
• Heavy reliance on technology including legal billing systems, eBilling platforms, MS Office (especially Excel), Aderant, Chrome River, and ServiceNow.
• Requires a second monitor and a suitable remote workspace that supports focused, detail-oriented work and regular online collaboration.

Compensation & Benefits

• Contract position based out of Tampa, FL.
• Pay range: $30.00 - $40.00 per hour.
• Eligibility for benefits may depend on job classification and length of employment.
• Potential benefits include:
  • Medical, dental, and vision coverage
  • Critical illness, accident, and hospital insurance
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Voluntary life insurance and accidental death & dismemberment (AD&D) for employee and dependents
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off including vacation and sick leave

Location

• This is a fully remote position based in the United States with occasional in-person requirements.
• Contract position based out of Tampa, FL.

Application Deadline

• This position is anticipated to close on July 25, 2026.