Overview
This role supports the sales contracting process by collaborating with sales teams and customers to prepare, execute, and manage customer contracts across the full lifecycle. You will act as a subject-matter expert for contracting and order fulfillment processes for Clinical Solutions Sales and work closely with cross-functional partners and Sales Operations management to ensure contracts follow internal policies and best practices.
Responsibilities
- Maintain and update CRM systems to ensure accurate financial reporting and invoice generation.
- Own the generation and execution of customer contract requirements to ensure compliance with internal policies.
- Draft and edit contracts, including master agreements, product service agreements, licenses, and amendments, ensuring accuracy of information.
- Support contract negotiation by responding to customer redlines and seeking internal stakeholder approvals.
- Perform routine contract support tasks using legal systems and protocols.
- Prepare moderately complex documents using standard office software.
- Gather, summarize, and provide data for reports.
- Manage the lifecycle of each customer contract by reviewing, executing, and administering the contract database.
- Provide support to customers with contract-related questions and queries.
- Serve as the primary liaison between internal stakeholders, the Contracts Department, and Sales teams to coordinate contract reviews and approvals.
Requirements
- Knowledge of the contracting process for technology products.
- Experience producing sales proposals and contracts for a large organization.
- Proficiency with Microsoft Office and experience with CRM system data entry.
- Excellent organizational skills and ability to adapt and prioritize in a fast-moving environment.
- Ability to produce accurate reports by collecting data from standard sources and inputting it into standard formats.
- Ability to create a local document management system for an office or department.
- Excellent written and verbal communication skills, with the ability to engage and build relationships.
- Enjoy collaborating with teams to design strategies to solve problems and implement solutions.
Legal Knowledge (Intermediate)
- Law and Regulations: Intermediate—interprets and applies knowledge of laws professionally, typically with guidance.
- Legal Communication: Intermediate—communicates effectively on legal matters, typically with guidance.
- Legal Research: Intermediate—researches and applies legal concepts and information, typically with guidance.
- Legal Compliance and Procedures: Intermediate—ensures adherence to relevant laws, regulations, and internal policies within legal proceedings and documentation, typically with guidance.
Compensation & Benefits
- U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.
- Country-specific benefits (details provided by location).
- Working toward work/life balance through wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.
Working Pattern
- Flexible hours—adjusting times during the day to fit responsibilities and work when most productive.
Location
USA (U.S. National Base Pay Range applies; geographic differentials may apply in some locations).