Senior Calendar Associate

Overview

This role in Provider Operations focuses on scheduling and supporting court reporter assignments to ensure depositions and transcript delivery are handled accurately and on time. You’ll manage key relationships, proactively track deadlines, and collaborate with operational leadership to improve the reporter experience.

Responsibilities

• Build and maintain relationships with court reporters, including handling difficult conversations when needed
• Book court reporters for depositions using scheduling tools, ensuring accurate information and timely follow-up throughout each step
• Proactively track assignment deadlines and follow up with court reporters to support on-time transcript delivery to clients
• Develop expertise in operational processes and tools, using that knowledge to educate court reporters and promote best practices
• Collaborate with operational leaders to advocate for the court reporter experience, share feedback, and drive process improvements

Requirements

• 2+ years of legal experience and/or court reporter experience
• Owned a regional scheduling process
• Hospitality mindset
• Ability to stay organized under pressure and juggle competing priorities
• Fast learner for new systems
• Clear communication skills
• Ability to handle sensitive information with discretion
• Enjoys fast-paced environments and details

Preferred Qualifications

• Strong reporter network

Compensation & Benefits

• Not provided in the source description

Location

• This position covers Monday through Friday, 12 p.m.- 9 p.m. PT or 9 a.m.- 6 p.m. CT.

Equal Opportunity Statement

• The employer is an equal opportunity employer and does not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.

Additional Application Information

• Applicants needing special assistance or accommodations for interviews or website access should request accommodations.
• Information provided in an application (including professional credentials and skills, educational and work history, technical assessment results, and other application information) is collected, analyzed, and stored in the system.
• Background checks are only conducted after an offer is extended.
• The role may use AI-assisted tools to identify and prioritize candidates whose experience aligns with the role; hiring decisions are made by the People team.