Overview
A senior-level Contract Specialist position is available to support Benefit Contract Management (BCM) by ensuring contract form compliance, recommending improvements, and managing contract-related processes. This role involves collaboration with Legal, Government Affairs, Product, Marketing, Health Services, and Strategy teams to align contract management with organizational goals.
Responsibilities
- Draft group and individual indemnity and HMO contracts and certificates for risk and self-insured accounts.
- File all forms with Insurance Administrations and regulatory agencies to ensure legal compliance.
- Respond to inquiries from Insurance Administrations, Central Appeals Unit, Executive Inquiry, Corporate Audit, and other departments.
- Consult with Legal, Government Affairs, and other departments as necessary.
- Research applicable local and federal codes and regulations.
- Produce production forms, maintain implementation documentation, and provide detailed instructions.
- Audit contracts and special documents for accuracy and resolve issues with relevant departments.
- Participate in company initiatives, operations meetings, legislative review committees, and team implementation meetings.
- Audit account installation master documents and procedures for compliance.
- Monitor contract performance for conformance to terms, legal requirements, customer specifications, laws, and regulations.
- Interpret benefit issues and provide contract interpretations, resolving complex issues with Legal and Health Care Policy staff.
- Review, interpret, and respond to account-specific RFPs, RFIs, and other requests; write and file group account-specific contracts and certificate language with regulators.
- Produce and implement account-specific production forms for customized benefits.
- Review corporate communications, promotional literature, internal documents, e-commerce documents, and training materials to ensure contract integrity.
- Analyze proposed product designs and changes, providing input to work groups, Marketing, and Product Development.
Requirements
- Bachelor's Degree.
- Minimum of 5 years of experience in health insurance benefit/product knowledge, benefits delivery systems, or contract management.
- At least 5 years of contract management experience.
- Recent healthcare contract management experience.
- Strong communication and writing skills.
- Experience reviewing and editing contracts, including comparing multiple contracts.
- Familiarity with contracts related to evidence of coverage.
Location
Details regarding the work location were not specified.