Senior Contracts Manager

Overview

The organization is seeking a Senior Contracts Manager to serve as a trusted legal partner to Sales and Customer Success teams. This role independently manages a high volume of commercial agreements and leads more complex commercial and procurement transactions.

Responsibilities

• Draft, review, and negotiate customer and vendor agreements, including MSAs, SaaS/subscription and data processing agreements, SOWs, and NDAs, often working from third-party templates or paper.
• Independently resolve routine and moderately complex contract issues, escalating only novel or high-risk matters to Sr. Counsel.
• Partner with Sales, Product, and Technology to align contract terms with business strategy and risk tolerance.

Requirements

• 10+ years negotiating commercial contracts, ideally supporting both sales and procurement in a BPaaS, SaaS, and/or technology (with services) company.
• Strong experience with SaaS, BPaaS, professional services, software licensing, and data processing agreements, including work from customer/vendor paper.
• Sound independent judgment, strong risk assessment skills, and the ability to manage a high volume of agreements with minimal supervision.
• Bachelor’s degree required; JD and/or LLM preferred.