Overview
This role is for a Senior Corporate Counsel supporting a BPaaS (Business Process as a Service) business line and related outsourced business operations. The position provides strategic legal partnership for high-value, high-complexity transactions, including the structuring, negotiation, and closure of BPaaS/BPO/managed services arrangements.
Responsibilities
- Provide practical, business-oriented legal advice, counsel, and recommendations to sales professionals and other stakeholders on legal and business issues.
- Draft, review, negotiate, and close commercial contracts, including:
- BPaaS master services agreements (MSAs)
- Statements of work (SOWs)
- SaaS subscription contracts
- License and services agreements
- Service orders
- Related documents with customers, partners, resellers, data licensors, and vendors
- Serve as lead counsel on BPaaS and business process outsourcing (BPO) engagements, including delegated administration and managed services arrangements, advising on:
- Service-level agreements (SLAs)
- Risk and liability allocation
- Data ownership and portability
- Termination/transition provisions
- Coordinate with cross-functional groups (Finance, Marketing, Professional Services, Security, IT, and others) on commercial contracting matters to support organizational policies and procedures.
- Monitor and provide guidance on data privacy, delegated-function, and other applicable laws and regulations relevant to BPaaS and outsourced business operations, including delegation and accreditation requirements such as URAC and NCQA, as part of the global compliance program.
- Provide legal support for acquisitions and strategic alliances, including due diligence and negotiations of purchase and sale agreements.
- Create and maintain standard templates, including BPaaS MSA and SOW templates, business processes, and internal policies to scale the business.
- Interface with and manage support from outside counsel.
Requirements
- 7-10 years of commercial law experience, including experience at a large law firm or in-house at a technology or BPaaS/outsourced-services company (comparable backgrounds considered).
- Demonstrated experience structuring, negotiating, and closing BPaaS, business process outsourcing (BPO), or managed services agreements, including SLAs, delegated functions, risk and liability allocation, and data rights.
- Familiarity with regulatory and accreditation requirements applicable to delegated or outsourced business functions in healthcare or another highly regulated industry (e.g., URAC, NCQA, state delegation/TPA requirements).
- Ability to work independently to draft and close complex BPaaS and commercial agreements with minimal support from senior staff, and to advise less-experienced legal team members on BPaaS deal structuring.
- Strong organizational and interpersonal skills, including the ability to work effectively within a distributed team and fast-paced business environment.
- Self-motivation and ability to thrive in a fast-paced environment.
- Proactive approach to handling a variety of legal issues.
Preferred Qualifications
- Experience advising on healthcare or other highly regulated industry delegated/outsourced functions.
Compensation & Benefits
- Annual US base salary range: $186,000 to $202,000.
- Final compensation will be determined during the interview process and is based on skills, experience, qualifications, and education.
Location
Employment Details
- Full-time, permanent
- FLSA Classification (USA Only): Exempt
Work Environment
- Occasional requirement to move around an office.
- Specific vision abilities required: close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Work across multiple time zones in a hybrid or remote environment.
- Long periods of time sitting and/or standing in front of a computer using video technology.
- Travel may be required dependent on business needs.
Additional Information
- The employee may be required to complete a pre-employment criminal background check.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions in compliance with the Americans with Disabilities Act of 1990.