Overview
This role is part of the Litigation Department and supports case teams and client representatives with electronic discovery (eDiscovery) matters. The position is remote-first, with no expectation of a regular in-office presence.
Location/Time Zone: Focused on candidates in GA, TX, MA, IL, DE, MN, NY, and DC, with a requirement to work Eastern time zone hours.
Responsibilities
- Consult case teams and client representatives on best practices for the preservation, collection, processing, analysis, review, and production of ESI.
- Use software tools (e.g., Relativity Analytics and Active Learning / continuous active learning (CAL)) to reduce the size of potentially relevant data sets.
- Work with case teams, client representatives, and vendors to design and implement defensible plans for preserving, collecting, processing, reviewing, and producing ESI.
- Develop and maintain documentation for ESI analysis and document review plans, including:
- reviewer statistics
- responsiveness metrics
- error logs
- Accurately maintain and support the eDiscovery applications used by the firm.
- Design and create databases containing discovery data and other ESI.
- Process and troubleshoot ESI; manipulate and load data.
- Update, organize, and maintain logs, reports, and other project management materials.
- Research and troubleshoot a variety of electronic discovery issues and recommend technical solutions.
- Research and stay current on relevant software and technology solutions to support effective client work.
- Maintain advanced technical and professional knowledge through training, vendor meetings, seminars, vendor materials, documentation, self-study, internal/external user group meetings, industry networking, and professional journals.
- Design, execute, and validate AI-assisted review workflows using the Relativity aiR suite, including:
- aiR for Review
- aiR for Privilege
- (where applicable) aiR for Case Strategy and aiR for Data Breach Response
- Draft and iterate natural-language prompts/issue descriptions
- Sample and quality-check model output
- Document a defensible validation protocol
- Serve as a subject-matter resource for generative AI and analytics tools by mentoring analysts and advising case teams on appropriate use, limitations, and defensibility of AI-assisted review.
- Process and review data from cloud and collaboration sources, including:
- Microsoft 365 / Purview
- Google Workspace
- Slack
- Microsoft Teams
Requirements
- Minimum of 5 years’ experience across litigation, investigations, and regulatory matters, with significant working knowledge of document review technologies (e.g., RelativityOne, Active Learning/technology-assisted review, and generative AI review tools).
- Relativity Certified Administrator certification is required for the Senior level.
- Ability to meet the billable goal of 1400 hours per year.
- Ability to work Eastern time zone hours is required.
- Strong customer service and interpersonal communication skills, with excellent written and oral communication.
- Professional demeanor and exacting attention to detail; ability to prioritize and perform effectively under pressure, including responsiveness to inquiries.
- Must be able to manage stress in a fast-paced environment and handle multiple tasks daily.
- Knowledge of SQL databases, Python and/or PowerShell, Excel, regular expressions, and other tools/skills useful for data manipulation is preferred.
Preferred Qualifications
- Relativity Analytics Specialist and Relativity Processing Specialist certifications.
- Relativity aiR and other AI-related credentials as they become available.
- eDiscovery vendor-side experience (processing, hosting, or vendor project management).
- Understanding of the ESI lifecycle and related industry standards.
- Hands-on experience with the Relativity aiR suite of generative-AI tools (at minimum aiR for Review and aiR for Privilege), including:
- prompt drafting/iteration
- validation of results within RelativityOne
- Fundamental working knowledge of large language models (LLMs) and generative AI as applied to document review, including:
- prompt engineering
- model limitations and hallucination risk
- human-in-the-loop quality control
- data-security considerations
- defensibility of AI-assisted workflows
- Working knowledge of modern ESI data sources/types (cloud email and files, chat and collaboration data, and mobile/short-message data) and data privacy considerations such as PII/PHI identification and redaction.
- Demonstrated advanced project and time management skills, including handling multiple projects simultaneously and setting priorities.
- Ability to adapt to current and future responsibilities while consistently adhering to firm policies and procedures.
- Demonstrated advanced customer service skills for both internal and external clients.
Compensation & Benefits
Competitive pay with discretionary bonus opportunities and a rich benefits package, including:
- comprehensive medical and dental coverage
- generous paid time off
- tuition reimbursement
- award-winning retirement and profit sharing plans with employer contribution
- back-up child care and health and wellness initiatives
Estimated starting salary (based on 35- or 37.5-hour workweeks):
- In Boston and New York: $56.59 - $81.31 per hour, equivalent to $103,000 - $148,000 annually
- In Chicago, Minneapolis, and Washington., D.C.: $52.82 - $75.89 per hour, equivalent to $103,000 - $148,000 annually
Final compensation is based on factors including education, experience, skills, professional background, overall qualifications, and location.