Senior Servicing Attorney

Overview

The organization is seeking a Senior Servicing Attorney to support the servicing division within the Legal Department. This role manages litigation and regulatory matters related to mortgage loan servicing, and provides legal and compliance guidance to internal teams.

Location: Austin, TX (4 days on-site) — Remote is available if located outside 30 miles of Austin, TX

Work hours: Must be able to work CST hours

Compensation: Starting at $140K+ (dependent on experience)

Responsibilities

Essential functions include:

• Oversee and manage servicing, title, and escalated contested foreclosure litigation, including oversight of title claims involving the organization’s loans
• Provide legal support for the servicing division, including:
  • Researching and preparing responses to qualified written requests
  • Responding to requests for information and debt disputes
  • Reviewing loan files and legal documentation
  • Advising operational departments on legal issues such as modification agreements and successors in interest
  • Assisting the servicing division with customer escalations and disputes
• Oversee and manage regulatory complaints, including file review and legal analysis, plus communications with regulatory agencies and attorneys general
• Review and approve customer-facing correspondence, scripts, and email communications
• Support vendor management by reviewing and monitoring third-party vendors used by the servicing division
• Perform periodic reviews of default law firm compliance with federal, state, and investor/insurer requirements
• Review and approve servicing policies, procedures, disclosures, and other documentation for compliance with federal, state, and investor/insurer requirements
• Assist with servicing-related legal and compliance issues for compliance and operational departments, including fraud investigations and inquiries
• Assist in preparing litigation and complaint reporting to clients, investors, and regulatory agencies, as required
• Handle additional legal and compliance matters as assigned

Requirements

• Juris Doctor degree required
• Licensed attorney in good standing in the state for which the attorney practices law
• 5–7 years of legal experience involving mortgage servicing, including debt collection, foreclosure and bankruptcy laws (in-house experience strongly preferred)
• Extensive knowledge of federal, state, and investor/insurer requirements, including CFPB requirements and Fannie Mae, Freddie Mac, FHA, and VA guidelines
• High degree of professional ethics and integrity
• Organized and detail-oriented
• Excellent interpersonal and communication skills
• Team-oriented

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Physical Demands

• Must be able to lift up to ten pounds
• Primary functions require sufficient physical ability and mobility to work in an office setting
• Ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist
• Ability to lift, carry, push, and/or pull light to moderate amounts of weight
• Ability to operate office equipment requiring repetitive hand movement and fine coordination (including use of a keyboard)
• Ability to verbally communicate to exchange information
• Vision: See in the normal visual range with or without correction
• Hearing: Hear in the normal audio range with or without correction

Compensation & Benefits

• Starting at $140K+ (dependent on experience)

Note

This position may not be limited to the functions and requirements outlined above; responsibilities and requirements may change based on organizational needs and individual performance.