Service of Process Specialist

Overview

A remote opportunity is available for a Service of Process Specialist offering competitive compensation and premium medical, dental, and vision coverage.

Responsibilities

• Manage the service of process from start to finish with precision and accountability.
• Review, prepare, submit, and dispatch filings and services while meeting deadlines.
• Prevent delays and handle rush requests by applying critical thinking to workflows and systems.
• Maintain clear communication with clients, vendors, and team members throughout the process.
• Utilize industry-leading technology platforms to streamline intake, order fulfillment, and communications.
• Manage multiple jobs simultaneously, track service level agreements (SLAs), and maintain accurate records.

Requirements

• Preferably 2+ years of high-volume, hands-on experience in service of process and litigation support, especially in California, Texas, or multi-state environments.
• Experience working in a fast-paced, detail-driven legal environment.
• Familiarity with Legal CMS platforms, legal support vendors, and the process server ecosystem.
• Strong ability to monitor SLAs, identify risks proactively, and follow up effectively.
• Excellent organizational skills and attention to detail.
• Ability to manage a busy job queue and meet deadlines without errors.
• Strong communication skills to provide clarity and confidence in interactions with clients and vendors.

Preferred Qualifications

• Experience coordinating with process servers in the field.
• Comfort working with high-volume dispatch operations.

Compensation & Benefits

• Competitive hourly pay ranging from $23 to $27.
• Premium medical, dental, and vision coverage with 100% of premiums covered for some plans.
• Stock options available.
• Opportunities for growth into senior roles.

Location

• This is a remote position.

Additional Information

• The employer is an equal opportunity organization and does not discriminate based on legally protected characteristics.
• Employment decisions are based on qualifications, merit, and business needs.
• Background checks are conducted only after an offer is extended.
• AI-assisted tools may be used to identify and prioritize candidates whose experience aligns with the role, but all hiring decisions are made by the People team.