Settlement Coordinator - Lemon Law

Overview

This role supports high-volume automotive Lemon Law claims for consumers and injury victims. As a Settlement Coordinator, you will move lemon law cases from demand through funded settlement by tracking settlement activity, coordinating required documentation, and ensuring deadlines are met across open files.

Responsibilities

• Calculate repurchase and cash-and-keep figures, including incidental damages, offsets for use, negative equity, and payoff amounts.
• Track every settlement, offer, and counter-offer; flag responses that fall below authorized ranges for the assigned attorney.
• Serve as the day-to-day contact with manufacturer representatives and defense counsel on open settlements.
• Follow up on outstanding checks, vehicle surrenders, release drafts, and funding timelines; escalate matters that stall past firm deadlines.
• Coordinate vehicle surrender logistics, including inspection dates, title transfer, lienholder payoff, and payment of attorney’s fees.
• Explain offers, settlement terms, and next steps to clients in plain language.
• Obtain signed releases, settlement agreements, odometer statements, and other required documents.
• Keep clients updated on surrender scheduling and payment status.
• Review release agreements for accuracy against agreed terms before sending for signature.
• Track settlement checks and attorney fee payments through receipt and disbursement.
• Confirm lien and loan payoffs are completed and properly documented.
• Keep case management records current for every settlement milestone.

Requirements

• 2+ years in a law firm, claims, or settlement role, preferably in consumer or plaintiff-side litigation.
• Experience reading and summarizing financial documents such as purchase contracts, lease agreements, and loan payoff statements.
• Strong working knowledge of Excel or Google Sheets, including formulas for damages and offset calculations.
• Experience with a case management system (e.g., Filevine, Clio).
• Clear, professional written communication with clients and opposing counsel.
• Strong attention to detail to ensure accuracy, consistency, and quality in all tasks and deliverables.

Preferred Qualifications

• Experience handling consumer or plaintiff-side litigation settlements.

Compensation & Benefits

• $22–24/hour (based on skills and experience) for a full-time, 40-hour workweek.
• Performance-based bonuses.
• Health, dental, and vision insurance.
• 7 paid time off (PTO) days plus 7 paid holidays.

Location

Fully remote position open only to candidates residing in Florida.