Sr. Contracts Manager

Overview

This role is responsible for managing, implementing, and overseeing government contracts for the Public Sector market, including working with the reseller channel on contract management and compliance. The position requires both strategic and transactional contract capabilities, with strong risk management experience across Federal and Public Sector contracting.

Coaching and mentoring responsibilities are included (no direct reports).

Responsibilities

Contract Management: Pre-Award

• Oversee pre-award contracting issues, including contractual methods, types, negotiation, channel coordination, and protests
• Manage risk across prime contracts, subcontracts, and teaming arrangements, including ambiguous and first-of-kind structures
• Review contractual obligations and coordinate with Sales, Resellers, Supply Chain Management (SCM), pricing managers, and other internal groups to ensure compliance (including most favored customer clauses; price increase, decrease, and update clauses; administrative fees; web portal development and maintenance; audits and records; staffing reports; and insurance and HR requirements)
• Provide contractual opinions on strategic opportunities and solicitations; review and redline contracts; and create and manage contract templates in collaboration with Legal and Risk Management
• Provide contract content for bid proposal responses to strategic solicitations, including terms and conditions, representations and certifications, and other contract-related requirements; coordinate with Sales, Finance, Legal, and other internal departments for proper communication, internal approvals, and required sign-off
• Conduct government market research, identify new contract opportunities, and proactively advise leadership on capture opportunities prior to solicitation release; manage PCONA questionnaires and surveys tied to those opportunities
• Drive business growth for minority products and new solution lines beyond individual contract vehicles (including coordinating on contract gaps and needs)

Contract Management: Post-Award

• Support contractual obligations as required by contract, including receiving and managing post-award handoff from Bid Management into contract execution
• Monitor contract performance for compliance with contractual and regulatory requirements, coordinating with management, resellers, and internal groups
• Update contract product and price lists quarterly (goal: monthly updates)
  • Track vehicle-specific notice-period requirements (GSA, OMNIA, and NASPO each differ) prior to submitting price changes
  • Improve mid-cycle update processes to reduce turnaround time
• Own contract renewal and rebid strategy end to end in collaboration with Sales, Business Development, and agency buying offices
  • Prevent lapses in contracts and Participating Addenda using proactive renewal tracking and a prioritized list with defined timelines to manage utilization
• Manage Government-Wide Acquisition Contracts (GWACs) and General Services Administration (GSA) Schedules, applying Federal procurement depth beyond State, Local, and Education
• Process contract modifications through a formal intake channel (e.g., a customer relationship management case) rather than informal requests; add or remove resellers from contracts as needed
• Coordinate with Finance on quarterly administrative fee payments, up-to-date state registrations and certifications, and state contractor licenses; work with Risk to keep Certificates of Insurance current
• Own the contract system of record, including uploading executed documentation within the service level agreement, signature routing through Adobe Sign and DocuSign, and regular review of contract web pages for current content and working links
• Create and manage dashboards of performance metrics, and own dashboard/reporting strategy across multiple contract vehicles
• Partner with the relevant Connected Excellence team and Legal to implement contract lifecycle management (CLM) tooling and automate recurring reporting and contract intake/response processes
  • Set team-wide standards for CLM adoption and cycle times
  • Introduce new tooling beyond the Center of Excellence-supported baseline

Relationship Management and Training

• Maintain strong relationships with government contracting agencies by understanding agency missions, contract strategies, and contract uses
  • Conduct annual contract reviews with procurement officials
  • Meet regularly with contracting officers on contract use, strategy, reseller partners, amendments, and renewals
  • Own cross-vehicle procurement officer relationships
• Collaborate with Sales and Business Development to understand market and customer requirements, and communicate contract lifecycle updates to internal stakeholders on an ongoing basis
• Train internal teams and resellers on Federal and state buying procedures, contract uses, strategies, and grants, including quarterly sessions and contract-awareness one-pagers on platforms such as Showpad and Connecter
• Evaluate reseller performance annually and maintain an accurate reseller list by contract
• Work with Territory Account Managers and the Channel team to resolve reseller issues
• Mentor Contract Admins and less-senior Contracts Managers, including formal coaching responsibility and weekly progress assessments

Compliance

• Regularly manage contracts, partners, and contracting officer lists in TEAMS
• Work with the PEXNA Center of Excellence, Legal, Compliance, and NA Government Affairs teams to understand statutes and legislation that may affect the business
• Develop and maintain relationships with industry associations as needed to understand industry concerns and issues
• Drive a culture of compliance across assigned vehicles and document contract-interpretation positions in writing (not verbal-only guidance)
• Prepare for audits and maintain readiness for Controlled Unclassified Information (CUI) and Federal Information Processing Standards (FIPS)
  • Establish audit criteria to track reseller compliance and improve transparency
• Own the audit response framework for assigned contract vehicles (including gathering documentation, coordinating with Legal, and serving as the point of contact with auditors)
• Set team-wide standards for reseller, Certificate of Insurance, and state-registration compliance processes; shape cross-vehicle governance standards; and contribute to enterprise-level contract strategy discussions
• Perform other duties as assigned

Scope

• No direct reports
• Formal coaching and mentoring responsibility for Contract Admins and less-senior Contracts Managers

Requirements

Education and Experience

• Bachelor’s degree in Business, Political Science, or a technology-related field
• 8+ years of experience in contract management or Federal and Public Sector Account Management, with demonstrated progression in scope and complexity
• Strong contract writing and negotiation experience, with solid working knowledge of standard contract terms and conditions
• Familiarity with the Federal Acquisition Regulation (FAR) and the Defense Federal Acquisition Regulation Supplement (DFARS)
• Project management experience (PMP certification is a plus)
• Federal and GWAC-specific procurement depth beyond State, Local, and Education, including cross-agency benchmarking and contract vehicle strategy expertise, plus deep specialization in State, Local, and Education contract vehicles
• Experience conducting government market research and preparing for audits, including readiness for CUI and FIPS requirements
• Federal and Public Sector procurement experience (a plus)

Competencies

• Strategic thinking and analytical capabilities, including identifying risks and opportunities
• Ability to establish and manage contract management leading practices
• Proven negotiation capability
• Experience managing large, complex projects
• Ability to manage multiple competing priorities simultaneously and work under pressure to meet tight deadlines
• Data analysis skills to drive decision making
• Ability to solve complex problems and propose alternative solutions, including independently navigating ambiguous, precedent-free contract structures
• Ability to sustain pace and composure during simultaneous audits, compliance reviews, and executive-facing escalations, and to model steadiness for junior team members during high-stakes periods
• Ability to coach and mentor less-senior contracts staff and to shape governance standards that outlast any single vehicle
• Working knowledge of generative AI tools and how they can be applied to improve contract efficiency

Communications

• Demonstrated communication, presentation, and writing skills
• Ability to communicate across all levels of the organization and externally with customers, suppliers, and government agencies
• Strong collaboration, influencing, and verbal/written communication skills with transparent communication practices
• Ability to present contract renewal and rebid recommendations directly to Sales leadership with supporting analysis, and to build trust with Sales and Finance leadership at the executive level
• Ability to build peer relationships across Legal and the Government Sales Center of Excellence independent of active deals

Other Requirements

• Travel to customer, agency, reseller, and internal meetings, trainings, audit activities, and contracting events and conferences as needed to support contract relationships and compliance (estimated 10% travel)

Preferred Qualifications

• Federal and Public Sector procurement experience

Compensation & Benefits

Salary Range

• $115,000 - $145,000 + Bonus (REQ-156085)

Benefits

• Health benefits: medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options
• Voluntary benefits: life, accident, critical illness, disability, legal, identity theft, and pet insurance
• Panasonic Retirement Savings & Investment Plan (PRSIP): 401(k) plan with company matching contributions and immediate vesting
• Paid time off: vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave
• Educational assistance: tuition reimbursement for job-related courses after six months of service
• Health management and wellbeing programs: Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources (available to eligible employees starting the first day of the month following your start date; eligibility varies by employment status, location, and length of service)

Notes

• Actual compensation varies depending on knowledge, skills, experience, and location.
• This role may be eligible for discretionary bonuses and incentives.
• The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

Location

• United States (requires valid authorization to work in the U.S.)